What departments does Gladly have?

Gladly has employees across 14 departments including Operations, Business Development, Support, Recruiting, Marketing.

What is the largest department at Gladly?

The largest department at Gladly is Engineering with 11 employees.

Where are Gladly employees located globally?

Gladly has employees across 6 continents and 12 countries including Nigeria, Philippines, Singapore, India, Saudi Arabia.

How has Gladly's team size changed over time?

Gladly's team has decreased from approximately 229 to 198 employees based on available data.

Learn more at LeadIQ.com

Gladly Employee Directory

Q: Who are Gladly's key employees and leadership?

Gladly's key employees include: Coo: L. G., Head Of Partnerships: N. S., Head Of Marketing Operations: T. H.

Software DevelopmentCalifornia, United States201-500 Employees

Gladly is a software company based in San Francisco, California that develops a customer experience AI platform. The platform is designed to deliver cost savings for business leaders while fostering lasting customer loyalty by prioritizing direct engagement with customers over deflection. Its client roster includes Crate & Barrel, Breeze Airways, and Ulta Beauty, reflecting a focus on brands that emphasize customer-centric service.

Positioned in the software development industry, Gladly markets itself as an AI-driven solution for modern customer service needs. In May 2026, Gladly announced the introduction of agentic commerce capabilities at its Connect Live conference, marking a concrete product expansion.

Gladly Global Highlights

North America
225

United States Of America
224
Mexico
1

Asia
9

Philippines
6
Singapore
1
India
1
Saudi Arabia
1

South America
7

Colombia
7

Europe
5

United Kingdom Of Great Britain And Northern Ireland
2
France
2
Austria
1

Africa
3

Nigeria
3

Gladly's Leadership

L. G.
Coo
Mobile Phone
Email
N. S.
Head Of Partnerships
Mobile Phone
Email
T. H.
Head Of Marketing Operations
Mobile Phone
Email
G. U.
Director Of Customer Support, Education & Enablement
Mobile Phone
Email
C. M.
Director Of Talent
Mobile Phone
Email
S. J.
Director Of Digital Marketing
Mobile Phone
Email
D. S.
Fp&a Manager
Mobile Phone
Email
H. R.
Sr. Customer Success Manager, Enterprise
Mobile Phone
Email

Gladly Employee Metrics

100%

50%

2026

2025

Engineering
Sales
Business Development
Operations
Customer Success
Other
Marketing
Consultant
Program & Project Management
Research

Contact profiles from Gladly

Name

Title

Contact

Location

Last Update

Y. V.
Senior Data Scientist
Mobile Phone
Email
Austria, Vienna
Sep 20, 2026
G. R.
Senior Software Engineer
Mobile Phone
Email
Bay
Jul 03, 2026
A. C.
Sr. Software Engineer, Ai & Automation
Mobile Phone
Email
Jul 28, 2026
J. C.
Technical Support Engineer Ii
Mobile Phone
Email
Philippines, Metro Manila
Jul 24, 2026
M. K.
Senior Seo Specialist
Mobile Phone
Email
Oct 21, 2024
V. P.
Senior Software Engineer
Mobile Phone
Email
Oct 23, 2024
E. S.
Enterprise Bdr
Mobile Phone
Email
May 15, 2026
C. E. R. V.
Professional Services Engineer
Mobile Phone
Email
Colombia
Sep 06, 2026
D. S. R. S.
Revenue Operations Analyst
Mobile Phone
Email
France, Île-de-France
Oct 09, 2026
M. H.
Software Engineer
Mobile Phone
Email
Bay
Sep 30, 2026

Frequently Asked Questions

What is Gladly known for?

Gladly was founded in 2014 and operates in the Software Development industry. You can contact Gladly's main corporate office by phone at

+1-415-613-****

. Explore Gladly's company overview page for more information.

What is Gladly's most common email format?

Gladly employees' email format typically follows the pattern of First@gladly.com. Trying to find reliable and up-to-date employee contact data? Find more Gladly email formats with LeadIQ.

How many employees does Gladly have currently?

Gladly has approximately 221 employees as of October 2026. These team members are located across 5 continents, including North America, Asia and South America.

Who are Gladly's key employees and leadership?

As of October 2026, Gladly's key employees include:

Coo: L. G.
Head Of Partnerships: N. S.
Head Of Marketing Operations: T. H.
Director Of Customer Support, Education & Enablement: G. U.
Director Of Talent: C. M.

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Gladly Employee Directory

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