What departments does Genesys | Interactive Intelligence have?

Genesys | Interactive Intelligence has employees across 14 departments including Business, Entrepreneurship, Marketing, Accounting, Sales.

What is the largest department at Genesys | Interactive Intelligence?

The largest department at Genesys | Interactive Intelligence is Engineering with 9 employees.

Where are Genesys | Interactive Intelligence employees located globally?

Genesys | Interactive Intelligence has employees across 6 continents and 23 countries including South Africa, Libya, India, Philippines, Bangladesh.

How has Genesys | Interactive Intelligence's team size changed over time?

Genesys | Interactive Intelligence's team has decreased from approximately 243 to 228 employees based on available data.

Genesys | Interactive Intelligence Employee Directory

Software DevelopmentIndiana, United States201-500 Employees

Genesys | Interactive Intelligence is a software development company based in Indianapolis, Indiana, formed by the 2016 acquisition of Interactive Intelligence. Its customer experience platform connects employees and customers across channels and supports both on-premise and cloud deployments. It serves a global base of more than 10,000 companies across more than 100 countries.

Within the software development landscape, the company focuses on tools that improve customer interactions and relationships. In June 2026, it announced the rollout of AI copilots for its cloud platform and a Microsoft Dynamics 365 Copilot Studio integration, signaling a shift toward more intelligent, conversational CX capabilities.

Genesys | Interactive Intelligence Global Highlights

North America
306

United States Of America
302
Canada
2
Mexico
2

Asia
26

India
8
Philippines
6
Malaysia
5
Japan
2
China
2
Pakistan
2
Bangladesh
1

Europe
26

United Kingdom Of Great Britain And Northern Ireland
12
Netherlands
4
Germany
3
France
3
Poland
2
Belgium
1
Austria
1

Africa
10

South Africa
9
Libya
1

Oceania
7

Australia
7

South America
3

Brazil
1
Colombia
1
Peru
1

Genesys | Interactive Intelligence's Leadership

S. V.
Chief Executive Officer
Mobile Phone
Email
T. S.
Vp Marketing
Mobile Phone
Email
T. M.
Co-Founder
Mobile Phone
Email
C. R.
Virtual Store Owner | Top Rated Seller
Mobile Phone
Email
K. R.
Independent Woman Business Owner
Mobile Phone
Email
T. B.
Owner
Mobile Phone
Email
R. B.
Managing Director & Senior Vice President - Europe, Middle East & Africa
Mobile Phone
Email
T. F.
Senior Vice President
Mobile Phone
Email

Genesys | Interactive Intelligence Employee Metrics

100%

50%

0%

2026

2025

Engineering
Administrative
Information Technology
Program & Project Management
Quality Assurance
Other
Sales

Contact profiles from Genesys | Interactive Intelligence

Name

Title

Contact Info

Location

Last Update

Y. O.
Manager, Caas Support / Operation
Mobile Phone
Email
JapanTokyo
Apr 13, 2026
B. F.
Product Manager
Mobile Phone
Email
Jun 27, 2026
X. L.
Lead Software Engineer
Mobile Phone
Email
Feb 17, 2026
M. E.
Team Lead, Senior Localization Test Engineer
Mobile Phone
Email
Sep 11, 2025
J. M.
Lead Software Engineer
Mobile Phone
Email
Apr 13, 2026
A. M.
Service Delivery Manager
Mobile Phone
Email
Oct 17, 2024
A. S.
Technical Team Lead - East Region
Mobile Phone
Email
Oct 23, 2024
A. L.
Software Engineering Manager
Mobile Phone
Email
Oct 23, 2024
C. W.
Group Manager Usability Engineer
Mobile Phone
Email
Oct 23, 2024
C. K.
Manager, Corporate Tax
Mobile Phone
Email
Oct 17, 2024

Frequently Asked Questions

What is Genesys | Interactive Intelligence known for?

Genesys | Interactive Intelligence was founded in 1990 operates in the Software Development industry; you can contact the main corporate office by phone at

+1-317-872-****

. Explore Genesys | Interactive Intelligence's company overview page for more information.

What is Genesys | Interactive Intelligence's most common email format?

Genesys | Interactive Intelligence employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Genesys | Interactive Intelligence email formats with LeadIQ.

How many employees does Genesys | Interactive Intelligence have currently?

Genesys | Interactive Intelligence has approximately 289 employees as of July 2026. These team members are located across 6 continents, including North AmericaAsiaEurope.

Who are Genesys | Interactive Intelligence's key employees and leadership?

As of July 2026, Genesys | Interactive Intelligence's key employees include:

Chief Executive Officer: S. V.
Vp Marketing: T. S.
Co-Founder: T. M.
Virtual Store Owner | Top Rated Seller: C. R.
Independent Woman Business Owner: K. R.

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Genesys | Interactive Intelligence Employee Directory

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