What departments does Genesys | Interactive Intelligence have?

Genesys | Interactive Intelligence has employees across 10 departments including Business, Accounting, Sales, Engineering, Operations.

What is the largest department at Genesys | Interactive Intelligence?

The largest department at Genesys | Interactive Intelligence is Engineering with 9 employees.

Where are Genesys | Interactive Intelligence employees located globally?

Genesys | Interactive Intelligence has employees across 6 continents and 21 countries including South Africa, Tunisia, India, Japan, Malaysia.

How has Genesys | Interactive Intelligence's team size changed over time?

Genesys | Interactive Intelligence's team has grown from approximately 243 to 255 employees based on available data.

Genesys | Interactive Intelligence Employee Directory

Software DevelopmentIndiana, United States201-500 Employees

Genesys | Interactive Intelligence is a software development company based in Indianapolis, Indiana, formed by the 2016 acquisition of Interactive Intelligence. Its customer experience platform connects employees and customers across channels and supports both on-premise and cloud deployments. It serves a global base of more than 10,000 companies across more than 100 countries.

Within the software development landscape, the company focuses on tools that improve customer interactions and relationships. In June 2026, it announced the rollout of AI copilots for its cloud platform and a Microsoft Dynamics 365 Copilot Studio integration, signaling a shift toward more intelligent, conversational CX capabilities.

Genesys | Interactive Intelligence Global Highlights

North America
289

United States Of America
287
Mexico
1
Canada
1

Europe
22

United Kingdom Of Great Britain And Northern Ireland
10
Netherlands
3
Germany
3
France
2
Poland
1
Austria
1
Belgium
1
Denmark
1

Asia
18

Malaysia
7
India
5
Philippines
3
Japan
2
China
1

Africa
7

South Africa
6
Tunisia
1

Oceania
5

Australia
5

South America
2

Colombia
1
Peru
1

Genesys | Interactive Intelligence's Leadership

S. V.
Chief Executive Officer
Mobile Phone
Email
T. M.
Co-Founder
Mobile Phone
Email
A. L. R.
Managing Director - ININ African Region
Mobile Phone
Email
C. R.
Virtual Store Owner | Top Rated Seller
Mobile Phone
Email
K. R.
Independent Woman Business Owner
Mobile Phone
Email
R. B.
Managing Director & Senior Vice President - Europe, Middle East & Africa
Mobile Phone
Email
T. B.
Owner
Mobile Phone
Email
T. F.
Senior Vice President
Mobile Phone
Email

Genesys | Interactive Intelligence Employee Metrics

100%

50%

0%

2026

2025

Engineering
Administrative
Information Technology
Program & Project Management
Quality Assurance
Other
Sales
Business Development

Contact profiles from Genesys | Interactive Intelligence

Name

Title

Contact

Location

Last Update

A. L. R.
Managing Director - ININ African Region
Mobile Phone
Email
South Africa, Gauteng
Mar 05, 2024
C. R.
Virtual Store Owner | Top Rated Seller
Mobile Phone
Email
Oct 22, 2024
K. R.
Independent Woman Business Owner
Mobile Phone
Email
Oct 18, 2024
R. B.
Managing Director & Senior Vice President - Europe, Middle East & Africa
Mobile Phone
Email
United Kingdom, England
Jul 16, 2025
S. V.
Chief Executive Officer
Mobile Phone
Email
Oct 21, 2024
T. B.
Owner
Mobile Phone
Email
Oct 23, 2024
T. M.
Co-Founder
Mobile Phone
Email
Oct 17, 2024
T. F.
Senior Vice President
Mobile Phone
Email
Oct 16, 2024
T. W.
Director Ps - North & Central Eastern Europe & South East Africa
Mobile Phone
Email
Belgium, Brussels Capital
Sep 06, 2026
D. T.
Regional Director
Mobile Phone
Email
Malaysia, Selangor
Apr 01, 2026

Frequently Asked Questions

What is Genesys | Interactive Intelligence known for?

Genesys | Interactive Intelligence was founded in 1990 and operates in the Software Development industry. You can contact Genesys | Interactive Intelligence's main corporate office by phone at

+1-317-872-****

. Explore Genesys | Interactive Intelligence's company overview page for more information.

What is Genesys | Interactive Intelligence's most common email format?

Genesys | Interactive Intelligence employees' email format typically follows the pattern of First.Last@genesys.com. Trying to find reliable and up-to-date employee contact data? Find more Genesys | Interactive Intelligence email formats with LeadIQ.

How many employees does Genesys | Interactive Intelligence have currently?

Genesys | Interactive Intelligence has approximately 286 employees as of August 2026. These team members are located across 6 continents, including North America, Europe and Asia.

Who are Genesys | Interactive Intelligence's key employees and leadership?

As of August 2026, Genesys | Interactive Intelligence's key employees include:

Chief Executive Officer: S. V.
Co-Founder: T. M.
Managing Director - ININ African Region: A. L. R.
Virtual Store Owner | Top Rated Seller: C. R.
Independent Woman Business Owner: K. R.

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Genesys | Interactive Intelligence Employee Directory

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