What departments does gem have?

gem has employees across 9 departments including Business, Engineering, Customer Success, Marketing, Information Technology.

What is the largest department at gem?

The largest department at gem is Marketing with 4 employees.

Where are gem employees located globally?

gem has employees across 7 continents and 72 countries including Mozambique, Tunisia, Egypt, Morocco, Ghana.

How has gem's team size changed over time?

gem's team has decreased from approximately 777 to 100 employees based on available data.

Learn more at LeadIQ.com

gem Employee Directory

Q: Who are gem's key employees and leadership?

gem's key employees include: CEO: G. S., Chief Engineer At Gem: C. A., Chief Of Site: S. J., President: Z. P., President: M. O..

Outsourcing and Offshoring ConsultingNorthern Ireland, United Kingdom1001-5000 Employees

gem is a privately owned outsource contact centre based in Belfast, Northern Ireland, founded in 2000. It operates in the outsourcing and offshoring consulting sector, providing customer service operations for leading organisations across a range of regions, sectors, and channels. The company emphasizes its people, drawing on staff from diverse backgrounds and cultures to support client interactions.

With three facilities and a substantial workforce, gem supports multiple client engagements across its operations. It has received industry recognition for recruitment, training, and the use of technology in its approach to business development.

gem Global Highlights

North America
301

Mexico
194
United States Of America
93
Canada
12
Trinidad And Tobago
1
Cuba
1

Europe
166

United Kingdom Of Great Britain And Northern Ireland
70
France
37
Italy
16
Spain
13
Netherlands
7
Romania
5
Ireland
3
Switzerland
2
Ukraine
2
Austria
2
Serbia
1
Finland
1
Azerbaijan
1
Denmark
1
Germany
1
Albania
1
Poland
1
Belarus
1
Hungary
1

Asia
105

India
28
China
13
Viet Nam
11
Philippines
8
Malaysia
6
Iran
5
United Arab Emirates
4
Sri Lanka
4
Turkey
4
Mongolia
3
Pakistan
3
Indonesia
3
Russian Federation
3
Singapore
3
Thailand
1
Saudi Arabia
1
Qatar
1
Maldives
1
Syrian Arab Republic
1
Lebanon
1
Bangladesh
1

Africa
50

Tunisia
11
Egypt
9
Morocco
5
Ghana
4
South Africa
4
Algeria
3
Mozambique
2
Kenya
2
Uganda
2
Nigeria
2
Cameroon
1
Rwanda
1
Malawi
1
Madagascar
1
Angola
1
Tanzania
1

South America
12

Argentina
3
Brazil
3
Chile
2
Colombia
2
Venezuela
1
Peru
1

Oceania
6

New Zealand
3
Australia
3

gem's Leadership

G. S.
CEO
Mobile Phone
Email
C. A.
Chief Engineer At Gem
Mobile Phone
Email
S. J.
Chief Of Site
Mobile Phone
Email
Z. P.
President
Mobile Phone
Email
M. O.
President
Mobile Phone
Email
W. L.
Founder
Mobile Phone
Email
V. M.
Business Owner
Mobile Phone
Email
J. P.
Owner Principal
Mobile Phone
Email

gem Employee Metrics

100%

50%

2026

2025

Engineering
Sales
Information Technology
Business
Customer Success
Other
Consultant
Program & Project Management
Marketing
Accounting
Arts & Design
Civil Engineering & Construction

Contact profiles from gem

Name

Title

Contact Info

Location

Last Update

L. F. J.
Senior Customer Success Manager
Mobile Phone
Email
United StatesNew York
Jun 08, 2026
L. Z.
Sr. Manager Marketing Ops
Mobile Phone
Email
United States
May 14, 2026
N. P.
Medical Science Liaison Manager
Mobile Phone
Email
Italy
Apr 14, 2026
M. P.
Overseas Sales & Marketing Manager
Mobile Phone
Email
Taiwan
Jan 27, 2026
D. L.
Manager
Mobile Phone
Email
United StatesNorth Carolina
Feb 19, 2026
A. J.
IT Manager
Mobile Phone
Email
United KingdomBelfast
Mar 05, 2024
D. D.
Site Manager
Mobile Phone
Email
United StatesNorth Carolina
Jul 25, 2024
J. M.
Plant Manager
Mobile Phone
Email
United StatesGeorgia
Oct 17, 2024
M. B.
IT Manager
Mobile Phone
Email
AustraliaQueensland
Mar 05, 2024
M. V.
Operations Manager
Mobile Phone
Email
United StatesFlorida
Oct 18, 2024

Frequently Asked Questions

What is gem known for?

gem was founded in 1999 operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in 9 Lanyon Place Belfast, Northern Ireland bt1 3lp United Kingdom. Explore gem's company overview page for more information.

What is gem's most common email format?

gem employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more gem email formats with LeadIQ.

How many employees does gem have currently?

gem has approximately 1.5K employees as of February 2026. These team members are located across 6 continents, including North AmericaEuropeAsia.

Who are gem's key employees and leadership?

As of February 2026, gem's key employees include:

CEO: G. S.
Chief Engineer At Gem: C. A.
Chief Of Site: S. J.
President: Z. P.
President: M. O.

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gem Employee Directory

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