What departments does Freshworks have?

Freshworks has employees across 11 departments including Finance, Solutions Engineering, Operations, Marketing, Entrepreneurship.

What is the largest department at Freshworks?

The largest department at Freshworks is Marketing with 8 employees.

Where are Freshworks employees located globally?

Freshworks has employees across 7 continents and 70 countries including Nigeria, Egypt, South Africa, Uganda, Kenya.

How has Freshworks's team size changed over time?

Freshworks's team has decreased from approximately 7.4K to 5.2K employees based on available data.

Freshworks Employee Directory

Q: Who are Freshworks's key employees and leadership?

Freshworks's key employees include: Executive Assistant To The Ceo And Chro At Freshworks: D. K., Chief Executive Officer: B. A., Chief Executive Officer: W. F., Chief Revenue Officer: I. T., Chief Financial Officer: M. T..

Software DevelopmentCalifornia, United States5001-10000 Employees

Freshworks is a software company focused on customer and employee experience tools. It develops enterprise-grade service software that is powerful yet easy to use and quick to deliver results. The company emphasizes a people-centric approach to AI designed to reduce friction and boost employee effectiveness and organizational productivity.

Based in San Mateo, California, Freshworks serves a broad global customer base, including brands such as Bridgestone, New Balance, Nucor, S&P Global, and Sony Music. Its CX and EX offerings aim to improve loyalty and service efficiency by enabling consistent, streamlined interactions; in May 2026 it published The Global Cost of Complexity Report, a survey of IT professionals highlighting mid-market AI complexity and budget impact.

Freshworks Global Highlights

Asia
4.9K

India
4.7K
Pakistan
46
Bangladesh
44
United Arab Emirates
20
Singapore
20
Malaysia
19
Viet Nam
8
Philippines
8
Indonesia
5
Saudi Arabia
4
Kuwait
3
Turkey
2
Nepal
2
Mongolia
1
Qatar
1
Maldives
1
Thailand
1

North America
1.9K

United States Of America
1.9K
Canada
38
Mexico
4
Guatemala
2
Panama
1

Europe
406

United Kingdom Of Great Britain And Northern Ireland
203
Germany
80
France
43
Netherlands
25
Ukraine
12
Poland
9
Italy
5
Sweden
4
Portugal
3
Lithuania
3
Armenia
3
Spain
3
Switzerland
2
Finland
2
Denmark
2
Serbia
1
Bosnia And Herzegovina
1
Ireland
1
Austria
1
Belgium
1
Malta
1
Iceland
1

Africa
47

Egypt
17
South Africa
10
Nigeria
7
Kenya
4
Morocco
2
Uganda
1
Ethiopia
1
Benin
1
Madagascar
1
South Sudan
1
Tunisia
1
Senegal
1

Oceania
47

Australia
45
New Zealand
2

South America
32

Brazil
29
Peru
1
Chile
1
Venezuela
1

Freshworks's Leadership

B. A.
Chief Executive Officer
Mobile Phone
Email
W. F.
Chief Executive Officer
Mobile Phone
Email
I. T.
Chief Revenue Officer
Mobile Phone
Email
M. T.
Chief Financial Officer
Mobile Phone
Email
J. W.
Vice President Of Engineering
Mobile Phone
Email
G. S.
Vice President Human Resources
Mobile Phone
Email
J. S.
Vice President Of Sales Productivity
Mobile Phone
Email
R. P.
Vice President - Revenue Operations
Mobile Phone
Email

Freshworks Employee Metrics

100%

50%

0%

2026

2025

Engineering
Customer Success
Sales
Product Management
Analytics
Other

Contact profiles from Freshworks

Name

Title

Contact

Location

Last Update

J. W.
Vice President Of Engineering
Mobile Phone
Email
IndiaTamil Nadu
Jul 03, 2026
T. W.
Head Of Partnerships
Mobile Phone
Email
IndiaDelhi
Jul 24, 2026
G. S.
Vice President Human Resources
Mobile Phone
Email
IndiaKarnataka
Jun 30, 2026
C. L. J.
Head Of Field Marketing, Uki And Netherlands
Mobile Phone
Email
United KingdomEngland
Jul 10, 2026
J. S.
Vice President, Engineering
Mobile Phone
Email
IndiaTamil Nadu
Jul 24, 2026
F. A.
Head - Mid-Tier Expansion Apmea
Mobile Phone
Email
IndiaTamil Nadu
Jul 24, 2026
L. L.
Head Of Global Strategic Alliances
Mobile Phone
Email
Germany
Apr 09, 2026
R. V.
Head Of Corporate Development
Mobile Phone
Email
Bay
Jul 22, 2026
J. S.
Vice President Of Sales Productivity
Mobile Phone
Email
Jun 27, 2026
I. P.
Head Of Marketing Apac
Mobile Phone
Email
AustraliaNew South Wales
Jun 15, 2026

Frequently Asked Questions

What is Freshworks known for?

Freshworks was founded in 2010 operates in the Software Development industry; you can contact the main corporate office by phone at

+1-650-513-****

. Explore Freshworks's company overview page for more information.

What is Freshworks's most common email format?

Freshworks employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Freshworks email formats with LeadIQ.

How many employees does Freshworks have currently?

Freshworks has approximately 7.5K employees as of July 2026. These team members are located across 6 continents, including AsiaNorth AmericaEurope.

Who are Freshworks's key employees and leadership?

As of July 2026, Freshworks's key employees include:

Chief Executive Officer: B. A.
Chief Executive Officer: W. F.
Chief Revenue Officer: I. T.
Chief Financial Officer: M. T.
Vice President Of Engineering: J. W.

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Freshworks Employee Directory

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