FirstComm Employee Directory
TelecommunicationsOhio, United States51-200 Employees
FirstComm is a mid-sized telecommunications and managed IT services provider based in Fairlawn, Ohio. It delivers cloud-based communications and IT solutions intended to help organizations connect, collaborate, and scale with confidence, backed by responsive support and accountability. The company emphasizes a consultative approach, tailoring its offerings to each customer's environment, priorities, and growth plans rather than applying a one-size-fits-all strategy. The firm serves a range of clients from single-location operations to multi-site organizations, prioritizing simplified cloud communications, reliable connectivity, proactive managed IT, and uptime protection to support business continuity. Its portfolio combines cloud voice, UC capabilities, connectivity, and managed IT and network services to help customers modernize systems, support hybrid work, and improve resilience. In January 2026, FirstComm announced AscendOne, a unified UC plus contact center and AI platform, developed in partnership with Intermedia Intelligent Communications to advance its offerings.