Financial Ombudsman Service logo

Financial Ombudsman Service Employee Directory

Financial ServicesEngland, United Kingdom1001-5000 Employees

The Financial Ombudsman Service is the UK body that resolves disputes between financial businesses and their customers. Established by Parliament in 2001, it offers a free service to consumers and handles inquiries about a broad range of financial products and services, such as bank accounts, insurance, loans, mortgages, and investments. When a complaint cannot be resolved directly by the parties, the ombudsman conducts an independent investigation and issues an unbiased ruling. 

Headquartered in London, England, the organization operates within the UK financial services sector and uses its decisions to require remedies when a business has treated someone unfairly. It also provides explanations when a complaint is not upheld, helping consumers understand the rationale behind corporate actions. In recent years it has partnered with regulatory authorities, including the Financial Conduct Authority and HM Treasury, to modernise the redress system through joint consultations.

Find Financial Ombudsman Service employees' phone numbers or email addresses

Financial Ombudsman Service Global Highlights

Location
Employees

Europe
2.6K

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  • United Kingdom Of Great Britain And Northern Ireland
    2.6K
  • Ireland
    3
  • Serbia
    3
  • Romania
    2
  • Albania
    2
  • Ukraine
    1
  • Germany
    1
  • Netherlands
    1
  • Spain
    1
  • Finland
    1

North America
19

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  • United States Of America
    17
  • Canada
    1
  • Mexico
    1

Asia
18

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  • Philippines
    8
  • India
    3
  • United Arab Emirates
    2
  • Indonesia
    1
  • China
    1
  • Malaysia
    1
  • Turkey
    1
  • Pakistan
    1

Oceania
16

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  • Australia
    14
  • New Zealand
    2

Africa
11

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  • Nigeria
    3
  • South Africa
    3
  • Botswana
    1
  • Ghana
    1
  • Ethiopia
    1
  • Namibia
    1
  • Lesotho
    1

South America
2

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  • Venezuela
    1
  • Paraguay
    1

Financial Ombudsman Service's Leadership

  • Chief Executive Officer at Financial Ombudsman Service
    J. S.
    Chief Executive Officer
  • Chief Executive Officer at Financial Ombudsman Service
    N. D.
    Chief Executive Officer
  • Chief People Officer at Financial Ombudsman Service
    J. C.
    Chief People Officer
  • Chief Operating Officer at Financial Ombudsman Service
    M. H.
    Chief Operating Officer
  • Chief Technology Officer at Financial Ombudsman Service
    A. Z.
    Chief Technology Officer
  • Chief Data Officer at Financial Ombudsman Service
    D. B.
    Chief Data Officer
  • Chief Technology Officer at Financial Ombudsman Service
    J. N.
    Chief Technology Officer
  • Head Of Internal Audit at Financial Ombudsman Service
    N. H. F. C.
    Head Of Internal Audit

Financial Ombudsman Service Employee Metrics

100%
50%
0%
2026
2025
  • Consultant
  • Finance
  • Analytics
  • Operations
  • Administrative
  • Other
  • Human Resources
  • Engineering
  • Banking
  • Legal
  • Community & Social Services

Contact profiles from Financial Ombudsman Service

Name
Title
Contact
Location
Last Update
  • Chief Executive Officer at Financial Ombudsman Service
    N. D.
    Chief Executive Officer
    UNITED KINGDOM, Greater London
    Nov 11, 2024
  • Internal Communications And Engagement Partner - Ceo And Executive Team at Financial Ombudsman Service
    S. C.
    Internal Communications And Engagement Partner - Ceo And Executive Team
    United Kingdom, England
    Apr 22, 2025
  • Engagement Partner at Financial Ombudsman Service
    S. V.
    Engagement Partner
    UNITED KINGDOM, Greater London
    Aug 02, 2023
  • Service Improvement Partner at Financial Ombudsman Service
    M. V.
    Service Improvement Partner
    United Kingdom, England
    Apr 14, 2026
  • Head Of Internal Audit at Financial Ombudsman Service
    N. H. F. C.
    Head Of Internal Audit
    United Kingdom
    Aug 20, 2026
  • Head Of Service Delivery And Improvement at Financial Ombudsman Service
    M. T.
    Head Of Service Delivery And Improvement
    United Kingdom, England
    Mar 26, 2026
  • Head Of Applications And Development at Financial Ombudsman Service
    G. S.
    Head Of Applications And Development
    United Kingdom, England
    Sep 04, 2026
  • Head Of Procurement at Financial Ombudsman Service
    T. M.
    Head Of Procurement
    United Kingdom, England
    Apr 22, 2026
  • Head Of Customer Service at Financial Ombudsman Service
    D. E.
    Head Of Customer Service
    United Kingdom, England
    Aug 17, 2026
  • Head Of External Communications And Engagement at Financial Ombudsman Service
    M. L.
    Head Of External Communications And Engagement
    United Kingdom
    Jul 18, 2026

Frequently Asked Questions

What is Financial Ombudsman Service known for?

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Financial Ombudsman Service was founded in 2001 and operates in the Financial Services industry. You can contact Financial Ombudsman Service's main corporate office by phone at . Explore Financial Ombudsman Service's company overview page for more information.

What is Financial Ombudsman Service's most common email format?

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Financial Ombudsman Service employees' email format typically follows the pattern of First.Last@financial-ombudsman.org.uk. Trying to find reliable and up-to-date employee contact data? Find more Financial Ombudsman Service email formats with LeadIQ.

How many employees does Financial Ombudsman Service have currently?

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Financial Ombudsman Service has approximately 2.6K employees as of August 2026. These team members are located across 6 continents, including Europe, North America and Asia.

Who are Financial Ombudsman Service's key employees and leadership?

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As of August 2026, Financial Ombudsman Service's key employees include:

  • Chief Executive Officer: J. S.
  • Chief Executive Officer: N. D.
  • Chief People Officer: J. C.
  • Chief Operating Officer: M. H.
  • Chief Technology Officer: A. Z.

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