Financial Ombudsman Service logo

Financial Ombudsman Service Employee Directory

Financial ServicesEngland, United Kingdom1001-5000 Employees

The Financial Ombudsman Service is the UK body that resolves disputes between financial businesses and their customers. Established by Parliament in 2001, it offers a free service to consumers and handles inquiries about a broad range of financial products and services, such as bank accounts, insurance, loans, mortgages, and investments. When a complaint cannot be resolved directly by the parties, the ombudsman conducts an independent investigation and issues an unbiased ruling. 

Headquartered in London, England, the organization operates within the UK financial services sector and uses its decisions to require remedies when a business has treated someone unfairly. It also provides explanations when a complaint is not upheld, helping consumers understand the rationale behind corporate actions. In recent years it has partnered with regulatory authorities, including the Financial Conduct Authority and HM Treasury, to modernise the redress system through joint consultations.

Find Financial Ombudsman Service employees' phone numbers or email addresses

Financial Ombudsman Service Global Highlights

Location
Employees

Europe
2.9K

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  • United Kingdom Of Great Britain And Northern Ireland
    2.9K
  • Ireland
    4
  • Sweden
    1
  • Finland
    1
  • Romania
    1
  • Spain
    1

Oceania
27

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  • Australia
    24
  • New Zealand
    3

North America
14

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  • United States Of America
    12
  • Canada
    1
  • Mexico
    1

Asia
9

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  • India
    4
  • United Arab Emirates
    3
  • Indonesia
    1
  • Malaysia
    1

Africa
6

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  • Zimbabwe
    1
  • Egypt
    1
  • Nigeria
    1
  • South Africa
    1
  • Botswana
    1
  • Namibia
    1

South America
2

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  • Paraguay
    1
  • Venezuela
    1

Financial Ombudsman Service's Leadership

  • Stylized image of a person
    N. D.
    Chief Executive Officer
  • Stylized image of a person
    J. C.
    Chief People Officer
  • Stylized image of a person
    M. H.
    Chief Operating Officer
  • Stylized image of a person
    A. Z.
    Chief Technology Officer
  • Stylized image of a person
    D. B.
    Chief Data Officer
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    S. L.
    Chief Information Security Officer
  • Stylized image of a person
    J. N.
    Chief Technology Officer
  • Stylized image of a person
    N. H. F. C.
    Head Of Internal Audit

Financial Ombudsman Service Employee Metrics

100%
50%
0%
2026
2025
  • Consultant
  • Finance
  • Analytics
  • Operations
  • Administrative
  • Other
  • Human Resources
  • Engineering
  • Banking
  • Legal
  • Community & Social Services

Contact profiles from Financial Ombudsman Service

Name
Title
Contact
Location
Last Update
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    F. K.
    Resourcing Partner
    UNITED KINGDOMGreater London
    Oct 31, 2023
  • Stylized image of a person
    I. O.
    Service Improvement Partner
    UNITED KINGDOM
    Apr 10, 2023
  • Stylized image of a person
    L. W.
    Resourcing Partner
    United KingdomGreater London
    Feb 03, 2024
  • Stylized image of a person
    N. D.
    Chief Executive Officer
    UNITED KINGDOMGreater London
    Nov 11, 2024
  • Stylized image of a person
    R. W.
    Partner
    UNITED KINGDOMGreater London
    Oct 31, 2023
  • Stylized image of a person
    S. C.
    Internal Communications And Engagement Partner - Ceo And Executive Team
    United KingdomEngland
    Apr 22, 2025
  • Stylized image of a person
    S. V.
    Engagement Partner
    UNITED KINGDOMGreater London
    Aug 02, 2023
  • Stylized image of a person
    M. V.
    Service Improvement Partner
    United KingdomEngland
    Apr 14, 2026
  • Stylized image of a person
    N. H. F. C.
    Head Of Internal Audit
    United Kingdom
    Apr 22, 2026
  • Stylized image of a person
    M. T.
    Head Of Service Delivery And Improvement
    United KingdomEngland
    Mar 26, 2026

Frequently Asked Questions

What is Financial Ombudsman Service known for?

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Financial Ombudsman Service was founded in 2001 operates in the Financial Services industry; you can contact the main corporate office by phone at . Explore Financial Ombudsman Service's company overview page for more information.

What is Financial Ombudsman Service's most common email format?

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Financial Ombudsman Service employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Financial Ombudsman Service email formats with LeadIQ.

How many employees does Financial Ombudsman Service have currently?

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Financial Ombudsman Service has approximately 2.6K employees as of July 2026. These team members are located across 6 continents, including EuropeOceaniaNorth America.

Who are Financial Ombudsman Service's key employees and leadership?

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As of July 2026, Financial Ombudsman Service's key employees include:

  • Chief Executive Officer: N. D.
  • Chief People Officer: J. C.
  • Chief Operating Officer: M. H.
  • Chief Technology Officer: A. Z.
  • Chief Data Officer: D. B.

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