ExpertCallers
Outsourcing and Offshoring ConsultingNew Jersey, United States201-500 Employees
ExpertCallers is a global consulting and outsourcing firm focused on call center operations, providing operational guidance and strategic support to help client centers improve performance. It operates as a division of Flatworld Solutions and traces its origins to 2002, having grown to support thousands of businesses across 45 countries from eight global delivery centers. The company recently earned ISO/IEC 27001:2013 certification (certificate ISM2018300). Based in Princeton, New Jersey, United States, ExpertCallers employs hundreds of people and operates within the outsourcing and offshoring consulting space. Its focus is on delivering support to call center organizations worldwide by leveraging an international delivery footprint. The firm's work aims to improve operational efficiency and strategic planning for call centers through its global presence.