Emerald Document Imaging

Retail Office EquipmentNew York, United States11-50 Employees

Emerald Document Imaging is a small- to mid-sized retailer of office equipment based in Farmingdale, Long Island, with additional offices in Ronkonkoma and New York City. It provides printers, copiers, scanners, and fax devices, along with software offerings from Ricoh and Canon, and a range of record management services to help organizations manage both paper and digital documents. The company emphasizes its role as a full-service production partner, offering a broad set of production printing capabilities, software, and finishing options, together with a fully integrated scan division that handles document management software, backfile scanning, and AI-driven document processing.

Its customers include local government agencies and non-profits, reflecting its status as an authorized New York State Preferred Service Provider. Emerald has earned recognition in the industry for service excellence, including multiple Ricoh Circle of Excellence awards, and in 2026 it received Ricoh ProVision Awards for service and production. The firm also provides a service pledge called the Emerald Fairness Guarantee, which requires replacement of an office-grade multi-function printer under a service contract if it cannot be repaired to manufacturer specifications.

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