EchoMail, Inc Employee Directory
Technology, Information and InternetMassachusetts, United States11-50 Employees
EchoMail, Inc. is a Cambridge, Massachusetts-based technology company that offers a platform to unify inbound customer communications across email and social media. The platform aggregates interactions from email and social networks such as Facebook, LinkedIn, and Twitter, plus website messages, into a single interface. It provides tools for monitoring, reputation assessment, surveys, reporting, and proactive email marketing, all delivered through a user-friendly interface. The company serves businesses seeking to manage customer conversations across channels and convert inquiries into customers, with products aimed at marketing, customer service and sales teams. EchoMail emphasizes education alongside technology, drawing on experience since 1993 in helping large brands use business email to engage customers.