Echo Employee Directory

Q: What is Echo known for?

Echo was founded in 2002. Echo operates in the Outsourcing and Offshoring Consulting industry.

Q: How many employees does Echo have currently?

Echo has approximately 501 employees.

Q: Who are Echo's key employees and leadership?

Echo's key employees include: Ceo: S. A., President: E. C., Head Of Software Delivery: R. N., Head Of Operations: L. F., Head Of Customer Experience And Service Improvement: S. R. C. M..

Outsourcing and Offshoring ConsultingUnited Kingdom501-1000 Employees

Echo is a specialist water sector outsourced provider of customer service operations including customer contact handling, billing, meter reading, and debt collection.

Echo is also the developer of the UK market leading water customer care and billing system, RapidXtra, and Aptumo, new global cloud-based water billing software solution native to Salesforce.

Echo combines best practice technology and processes with highly skilled and knowledgeable people to provide utility companies end-to-end customer contact capabilities.  For more information, visit www.echo-ms.com

Find Echo employees' phone numbers or email addresses

Echo Global Highlights

Europe
250

United Kingdom Of Great Britain And Northern Ireland
239
France
7
Poland
2
Portugal
1
Italy
1

Asia
127

India
105
Iran
5
China
5
Philippines
2
Indonesia
2
Singapore
1
Pakistan
1
Thailand
1
Saudi Arabia
1
Russian Federation
1
United Arab Emirates
1
Jordan
1
Japan
1

North America
33

United States Of America
29
Canada
3
Trinidad And Tobago
1

Africa
9

South Africa
3
Egypt
2
Botswana
2
Ethiopia
1
Somalia
1

Oceania
4

Australia
4

South America
3

Brazil
3

Echo's Leadership

S. A.
Ceo
Mobile Phone
Email
E. C.
President
Mobile Phone
Email
R. N.
Head Of Software Delivery
Mobile Phone
Email
L. F.
Head Of Operations
Mobile Phone
Email
S. R. C. M.
Head Of Customer Experience And Service Improvement
Mobile Phone
Email
V. D.
Head Of Operations
Mobile Phone
Email
D. M.
Head Of Quality
Mobile Phone
Email
L. H.
Head Of Billing And Collections
Mobile Phone
Email

Echo Employee Metrics

100%

50%

0%

2025

2024

Engineering
Customer Success
Analytics
Consultant
Finance
Other
Quality Assurance
Business

Contact profiles from Echo

Name

Title

Contact Info

Location

Last Update

S. R. C. M.
Head Of Customer Experience And Service Improvement
Mobile Phone
Email
United KingdomEngland
Nov 06, 2025
V. D.
Head Of Operations
Mobile Phone
Email
United KingdomEngland
Nov 06, 2025
D. M.
Head Of Quality
Mobile Phone
Email
United KingdomEngland
Nov 06, 2025
L. H.
Head Of Billing And Collections
Mobile Phone
Email
United KingdomEngland
Nov 06, 2025
S. S.
Head Of Engineering
Mobile Phone
Email
IndiaNCT
Nov 06, 2025
E. E.
Head Of Support Services
Mobile Phone
Email
United KingdomEngland
Nov 06, 2025
C. B.
Head Of Marketing & Communications
Mobile Phone
Email
UNITED KINGDOMWEST MIDLANDS
Apr 10, 2023
D. E.
Head Of Technical Architecture
Mobile Phone
Email
United KingdomEngland
Nov 30, 2024
E. K.
Head Of Operations
Mobile Phone
Email
UNITED KINGDOMWEST MIDLANDS
Oct 31, 2023
M. C.
Revenue Programme Director
Mobile Phone
Email
United KingdomWales
Nov 06, 2025

Frequently Asked Questions

What is Echo known for?

Echo was founded in 2002 operates in the Outsourcing and Offshoring Consulting industry. The company's main headquarters is located in Green Lane, Walsall West Midlands, WS2 7PD, GB; you can contact the main corporate office by phone at

+44-845-121-****

. Explore Echo's company overview page for more information.

What is Echo's most common email format?

Echo employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Echo email formats with LeadIQ.

How many employees does Echo have currently?

Echo has approximately 501 employees as of October 2025. These team members are located across 6 continents, including EuropeAsiaNorth America.

Who are Echo's key employees and leadership?

As of October 2025, Echo's key employees include:

Ceo: S. A.
President: E. C.
Head Of Software Delivery: R. N.
Head Of Operations: L. F.
Head Of Customer Experience And Service Improvement: S. R. C. M.

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