Directly Employee Directory
Technology, Information and InternetCalifornia, United States201-500 Employees
Directly is a technology company in the Technology, Information and Internet industry, headquartered at 333 Bryant Street Suite 250, San Francisco, California 94107, United States. It provides AI-driven customer service and on-demand solutions for the modern enterprise, working with customer service leaders to support customers. The company lists clients such as Airbnb, Microsoft, and Samsung, and reports that its solutions can improve customer experience and reduce contact center volume, with CSAT increases up to 20%. Directly is based in San Francisco and backed by investors including Microsoft M12 Ventures, Samsung NEXT, True Ventures, Costanoa Ventures, Industry Ventures, Triangle Peak Partners, and Northgate Capital. The company has 201-500 employees and maintains a tech stack including GitHub, JSON-LD, Preact, WP Engine, JavaScript, Hadoop, RabbitMQ, and Adobe Creative Suite.
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