What departments does Customer Alliance have?

Customer Alliance has employees across 9 departments including Human Resources, Operations, Engineering, Customer Success, Sales.

What is the largest department at Customer Alliance?

The largest department at Customer Alliance is Engineering with 5 employees.

Where are Customer Alliance employees located globally?

Customer Alliance has employees across 5 continents and 11 countries including Nigeria, Egypt, India, Sri Lanka, France.

How has Customer Alliance's team size changed over time?

Customer Alliance's team has decreased from approximately 116 to 65 employees based on available data.

Customer Alliance Employee Directory

Software DevelopmentBerlin, Germany51-200 Employees

Customer Alliance is a software development company that offers a guest feedback intelligence platform for the hospitality industry. The platform aggregates reviews, surveys, and experience data to provide hotels with a centralized source of actionable insights for capturing, understanding, and acting on guest feedback. It is designed to reduce manual work and eliminate guesswork for hotel teams across operations, revenue, and quality, and it integrates with leading hospitality technologies to distribute insights and support improvements across properties. The company is based in Berlin, Germany, at 12 Hausvogteiplatz, and has a workforce of 51 to 200 employees. In 2022 the firm announced the launch of in-app and in-web surveys, and more information is available at https://customer-alliance.com.

Customer Alliance Global Highlights

Europe
62

Germany
58
France
2
Spain
1
Croatia
1

North America
7

Mexico
5
United States Of America
2

Asia
6

India
5
Sri Lanka
1

Africa
2

Nigeria
1
Egypt
1

Customer Alliance's Leadership

S. S.
Chief Executive Officer
Mobile Phone
Email
W. S.
Ceo Mexico
Mobile Phone
Email
M. S.
Head Of People
Mobile Phone
Email
N. R.
Head Of Revenue Operations
Mobile Phone
Email
M. D. M. P. F.
Head Of Engineering
Mobile Phone
Email
J. W.
Head Of Customer Success
Mobile Phone
Email
L. A.
Head Of Sales & Partnerships
Mobile Phone
Email
S. T.
Head Of Cx Operations
Mobile Phone
Email

Customer Alliance Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Engineering
Consultant
Sales
Business Development
Other
Operations
Product Management
Education
Information Technology
Support
Administrative
Business

Contact profiles from Customer Alliance

Name

Title

Contact

Location

Last Update

R. M.
Principal Customer Growth & Success Manager
Mobile Phone
Email
Germany, Berlin
Sep 10, 2026
A. T.
Junior Digital Marketing Manager
Mobile Phone
Email
Germany, Schleswig-Holstein
Sep 10, 2026
P. H.
Customer Loyalty Manager
Mobile Phone
Email
Germany, Schleswig-Holstein
Jun 29, 2026
D. T.
Business Development Manager
Mobile Phone
Email
Germany, Berlin
May 23, 2025
J. P.
Implementations Project Manager
Mobile Phone
Email
Germany, Schleswig-Holstein
Apr 16, 2026
C. G.
Business Development And Partnership Manager / E-Reputation Consultant
Mobile Phone
Email
Germany, Berlin
Jul 19, 2023
D. S.
Marketing Team Leader
Mobile Phone
Email
Germany, Schleswig-Holstein
Sep 08, 2026
D. B.
Senior Software Engineer
Mobile Phone
Email
Germany, Berlin
Jun 25, 2026
D. M.
Principal Software Engineer
Mobile Phone
Email
Germany
Sep 04, 2026
U. D.
Team Leader
Mobile Phone
Email
Germany, Berlin
Sep 09, 2026

Frequently Asked Questions

What is Customer Alliance known for?

Customer Alliance was founded in 2009 and operates in the Software Development industry. Explore Customer Alliance's company overview page for more information.

What is Customer Alliance's most common email format?

Customer Alliance employees' email format typically follows the pattern of First.Last@customer-alliance.com. Trying to find reliable and up-to-date employee contact data? Find more Customer Alliance email formats with LeadIQ.

How many employees does Customer Alliance have currently?

Customer Alliance has approximately 73 employees as of August 2026. These team members are located across 4 continents, including Europe, North America and Asia.

Who are Customer Alliance's key employees and leadership?

As of August 2026, Customer Alliance's key employees include:

Chief Executive Officer: S. S.
Ceo Mexico: W. S.
Head Of People: M. S.
Head Of Revenue Operations: N. R.
Head Of Engineering: M. D. M. P. F.

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Customer Alliance Employee Directory

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