Insights

Expanding Market Reach ContactEngine's deployment across diverse industries including telecommunications, banking, insurance, retail, and utilities indicates significant cross-industry adoption potential. Businesses in these sectors seeking to enhance customer engagement through proactive AI-driven communication can be strong prospects for tailored solutions.

Recent Industry Recognition Awards such as the Digital Transformation Project of the Year and accolades at SaaS and customer experience events highlight the company's reputation for innovation and effectiveness. This positioning can be leveraged to approach sizable enterprises interested in cutting-edge conversational AI technology.

Strategic Partnerships Partnerships with industry leaders like Vonage and collaborations with government and small businesses showcase ContactEngine’s ability to deliver scalable, multi-channel AI solutions. These success stories suggest opportunities to target additional enterprises looking for reliable and versatile AI automation in customer service.

Growth and Investment With a revenue range of 1 to 10 million dollars and established funding support, ContactEngine presents an attractive investment opportunity for clients aiming to innovate their customer communication platforms, especially those seeking to adopt proactive conversational AI to reduce operational costs.

Technological Leadership ContactEngine’s award-winning AI technology, combined with a modern tech stack and recognition in digital transformation, positions it as a leader in proactive customer engagement solutions. This can appeal to enterprises looking to upgrade their existing customer experience ecosystems with proven, innovative AI tools.

ContactEngine Tech Stack

ContactEngine uses 8 technology products and services including jQuery, Modernizr, Drift, and more. Explore ContactEngine's tech stack below.

  • jQuery
    Javascript Libraries
  • Modernizr
    Javascript Libraries
  • Drift
    Live Chat
  • reCAPTCHA
    Security
  • MediaElement.js
    Video Players
  • X-Content-Type-Options
    Web & Portal Technology
  • Microsoft IIS
    Web Servers
  • AddThis
    Widgets

Media & News

ContactEngine's Email Address Formats

ContactEngine uses at least 1 format(s):
ContactEngine Email FormatsExamplePercentage
First.Last@contactengine.comJohn.Doe@contactengine.com
94%
FirstLast@contactengine.comJohnDoe@contactengine.com
3%
LastFirst@contactengine.comDoeJohn@contactengine.com
1%
Last.First@contactengine.comDoe.John@contactengine.com
2%

Frequently Asked Questions

Where is ContactEngine's headquarters located?

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ContactEngine's main headquarters is located at London, England United Kingdom. The company has employees across 4 continents, including EuropeNorth AmericaAsia.

What is ContactEngine's official website and social media links?

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ContactEngine's official website is contactengine.com and has social profiles on LinkedIn.

What is ContactEngine's NAICS code?

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ContactEngine's NAICS code is 5415 - Computer Systems Design and Related Services.

How many employees does ContactEngine have currently?

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As of December 2025, ContactEngine has approximately 73 employees across 4 continents, including EuropeNorth AmericaAsia. Key team members include Vp Partners: J. H.Director Of Devops: J. M.Senior, Product Customer Success Manager: D. P.. Explore ContactEngine's employee directory with LeadIQ.

What industry does ContactEngine belong to?

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ContactEngine operates in the IT Services and IT Consulting industry.

What technology does ContactEngine use?

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ContactEngine's tech stack includes jQueryModernizrDriftreCAPTCHAMediaElement.jsX-Content-Type-OptionsMicrosoft IISAddThis.

What is ContactEngine's email format?

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ContactEngine's email format typically follows the pattern of First.Last@contactengine.com. Find more ContactEngine email formats with LeadIQ.

How much funding has ContactEngine raised to date?

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As of December 2025, ContactEngine has raised $2.6M in funding. The last funding round occurred on Feb 01, 2020 for $2.6M.

When was ContactEngine founded?

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ContactEngine was founded in 2005.

ContactEngine

IT Services and IT ConsultingEngland, United Kingdom51-200 Employees

ContactEngine is an award-winning proactive conversational AI technology used by large corporations across industries to automate customer communications. 

ContactEngine enables you to provide proactive customer service as a business - interacting with customers through the channels they’re most comfortable with, before they need to contact you. ContactEngine AI starts and runs intelligent conversations, transforming the efficiency and costs of your operations, and revolutionizing your customer experience.

ContactEngine is deployed in multiple industries internationally, including telecommunications, banking, insurance, retail and utilities. Clients include Argos, Asda, British Gas, BT, DHL, Sky, TELUS, Verizon, Virgin Media, Whirlpool. 

ContactEngine is privately owned. 

Locations:
London, UK (HQ)
McLean, VA, USA
New York, USA
Texas, USA

Awards:
2020 ContactEngine named winner in 2020 Artificial Intelligence Excellence Awards
2020 ContactEngine ranks in Financial Times 1000 Europe
2020 ContactEngine ranks in Megabuyte's Top 25 list of UK Emerging Tech Stars  
2019 ContactEngine wins Best Use of IP at Sunday Times Tech Track 100 Awards
2019 ContactEngine wins Gold at UK Customer Experience Awards for "Use of Technology" in partnership with BT Enterprise 
2019 ContactEngine wins Gold at Golden Bridge Awards® for “Customer Service Outstanding Performance of the Year” in partnership with Verizon
2019 ContactEngine ranks in the Sunday Times Tech Track 100

Section iconCompany Overview

Headquarters
London, England United Kingdom
NAICS Code
5415 - Computer Systems Design and Related Services
Founded
2005
Employees
51-200

Section iconFunding & Financials

  • $2.6M

    ContactEngine has raised a total of $2.6M of funding over 5 rounds. Their latest funding round was raised on Feb 01, 2020 in the amount of $2.6M.

  • $1M$10M

    ContactEngine's revenue is estimated to be in the range of $1M$10M

Section iconFunding & Financials

  • $2.6M

    ContactEngine has raised a total of $2.6M of funding over 5 rounds. Their latest funding round was raised on Feb 01, 2020 in the amount of $2.6M.

  • $1M$10M

    ContactEngine's revenue is estimated to be in the range of $1M$10M

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