Insights

Growing Industry Presence Helpshift's focus on player engagement within the gaming industry presents a significant opportunity to target gaming studios and publishers seeking advanced AI-driven support solutions to enhance player retention and satisfaction.

Recent Product Innovation The launch of AI-powered capabilities and Feedback+ SDK demonstrates Helpshift’s commitment to innovation, making them a compelling partner for companies aiming to upgrade their customer support with cutting-edge, scalable AI tools.

Strategic Acquisition The recent acquisition by Keywords Studios solidifies Helpshift's market position and opens prospects for cross-selling integrated support solutions across Keywords' broad gaming and entertainment client base.

Financial Stability With revenue estimates between 25 and 50 million dollars and recent funding of 25 million dollars, Helpshift has a solid financial foundation to invest in additional features and expand its customer base, especially among mid-sized gaming companies.

Market Trend Alignment Helpshift's positioning around AI-native player engagement aligns well with industry trends towards automation and personalized gaming experiences, making it an attractive solution for companies seeking to modernize their support operations.

Helpshift Tech Stack

Helpshift uses 8 technology products and services including LiveIntent, Cloudflare CDN, Unpkg, and more. Explore Helpshift's tech stack below.

  • LiveIntent
    Advertising
  • Cloudflare CDN
    Content Delivery Network
  • Unpkg
    Content Delivery Network
  • MySQL
    Database
  • Webpack
    Development
  • Google Cloud
    Infrastructure As A Service
  • Zapier
    IT Infrastructure
  • JSON
    Programming Languages

Media & News

Helpshift's Email Address Formats

Helpshift uses at least 1 format(s):
Helpshift Email FormatsExamplePercentage
First.Last@helpshift.comJohn.Doe@helpshift.com
70%
First@helpshift.comJohn@helpshift.com
26%
FirstLast@helpshift.comJohnDoe@helpshift.com
2%
First.L@helpshift.comJohn.D@helpshift.com
2%

Frequently Asked Questions

Where is Helpshift's headquarters located?

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Helpshift's main headquarters is located at 180 Montgomery Street San Francisco, California 94104 United States. The company has employees across 4 continents, including AsiaNorth AmericaEurope.

What is Helpshift's phone number?

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You can contact Helpshift's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Helpshift's official website and social media links?

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Helpshift's official website is helpshift.com and has social profiles on LinkedInCrunchbase.

What is Helpshift's SIC code NAICS code?

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Helpshift's SIC code is 7371 - Computer Programming Services NAICS code is 5112 - Software Publishers.

How many employees does Helpshift have currently?

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As of March 2026, Helpshift has approximately 290 employees across 4 continents, including AsiaNorth AmericaEurope. Key team members include Ceo: L. C.Chief Executive Officer: S. B.Chief Product And Technology Officer: P. K.. Explore Helpshift's employee directory with LeadIQ.

What industry does Helpshift belong to?

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Helpshift operates in the Software Development industry.

What technology does Helpshift use?

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Helpshift's tech stack includes LiveIntentCloudflare CDNUnpkgMySQLWebpackGoogle CloudZapierJSON.

What is Helpshift's email format?

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Helpshift's email format typically follows the pattern of First.Last@helpshift.com. Find more Helpshift email formats with LeadIQ.

How much funding has Helpshift raised to date?

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As of March 2026, Helpshift has raised $25M in funding. The last funding round occurred on Nov 15, 2016 for $2M.

Helpshift

Software DevelopmentCalifornia, United States201-500 Employees

Helpshift is an AI-Native Player Engagement Platform designed to maximize Player Lifetime Value (LTV). We orchestrate and enable player engagement by uniquely integrating three foundational pillars: Technology enhances experience, native in-game; AI creates scale; and Human experts deliver strategic value.
Trusted by the world’s leading gaming studios, Helpshift transforms player conversations into measurable business outcomes across four critical solutions: Support, Engagement, Trust & Safety, and Community. By bridging the gap between efficiency and empathy, our platform enables studios to reduce operational costs, increase player satisfaction, protect brand reputation, and foster stronger community health—ensuring that every conversation, whether automated or human-assisted, contributes to long-term retention.

Section iconCompany Overview

Headquarters
180 Montgomery Street San Francisco, California 94104 United States
Phone number
SIC Code
7371 - Computer Programming Services
NAICS Code
5112 - Software Publishers
Employees
201-500

Section iconFunding & Financials

  • $25M

    Helpshift has raised a total of $25M of funding over 2 rounds. Their latest funding round was raised on Nov 15, 2016 in the amount of $2Mas a Series B.

  • $25M$50M

    Helpshift's revenue is estimated to be in the range of $25M$50M

Section iconFunding & Financials

  • $25M

    Helpshift has raised a total of $25M of funding over 2 rounds. Their latest funding round was raised on Nov 15, 2016 in the amount of $2Mas a Series B.

  • $25M$50M

    Helpshift's revenue is estimated to be in the range of $25M$50M

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