Consolidated CCS Employee Directory
Business Consulting and ServicesIllinois, United States11-50 Employees
Consolidated CCS is a mid-sized professional services firm based in Mattoon, Illinois, that provides round-the-clock call handling and dispatch for healthcare, property management, and service industries across the United States. The company combines reliable technology with human agents to ensure callers receive a calm, capable response at any hour. Its work centers on protecting reputations and maintaining trust for clients and the communities they serve, with a focus on accuracy, fast response, and genuine empathy on every interaction. The firm offers 24/7 professional call handling and dispatch, HIPAA-compliant healthcare communication, and emergency or maintenance triage for property management and trades, along with customized scripting, reporting, and client support. It also provides nationwide directory assistance as part of its operator services, leveraging a vendor-supported platform across North America.