Microsoft Expertise Connect CRM positions itself as a Microsoft Gold Partner with specialization in Dynamics 365 CRM On Demand, indicating a strong opportunity to upsell or cross-sell additional Microsoft cloud and automation solutions to clients already using or evaluating Microsoft technologies.

CRM Implementations With over 50 CRM, portal, and back-office implementations and focus on data integration and migration, there is potential to win new projects from organizations looking to consolidate or migrate disparate systems onto a unified Dynamics/CRM platform.

Global Reach Headquartered in London but serving clients worldwide suggests a capability to engage multinational deployments, which aligns with prospects seeking regional and global CRM strategies, integration across offices, and standardized processes.

Cloud Focus Services include Dynamics 365 CRM implementation along with Office 365 and Azure Cloud, signaling opportunities to offer cloud-first modernization, migration projects, and ongoing managed services for cloud-based CRM ecosystems.

Growth via Partnerships Strong access to Microsoft, IBM, and Cisco products and expertise implies a partnership-driven approach could unlock co-sell opportunities, referrals, or joint go-to-market deals with complementary tech stacks and enterprise accounts.