Confero Employee Directory

Market ResearchNorth Carolina, United States11-50 Employees

Confero is a market research firm focused on customer experience, serving leading brands and growth-oriented companies. Its offerings aim to turn insights into growth by improving sales, brand loyalty, and profitability, through services such as onsite mystery shopping (including rewards-based programs), competitive studies, recorded telephone mystery shopping, brand support, point-of-purchase checks, marketing activation initiatives, and various surveys, along with on-site compliance audits. The company emphasizes quality across engagements, supported by an experienced, award-winning account team that delivers actionable results with flexible start times and tight deadlines. Real-time reporting is enabled by a technology-driven web and mobile platform, allowing clients to access photos, audio from calls, surveys, and mystery shop results as they are collected. Founded in 1986 and based in Cary, North Carolina, Confero operates as a small-to-mid-sized provider in the market research field and has been recognized by the U.S. Chamber of Commerce as a Top Small Business in 2024.

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