Chatalytic, Inc. Employee Directory
Software DevelopmentCalifornia, United States2-10 Employees
Chatalytic, Inc. is a software development company based in San Francisco, California, operating with a small team. It uses machine learning to help B2C brands derive insights from customer conversations across channels such as chat, voice, email, social surveys, and SMS. The focus is on understanding engagement and outcomes from conversational interactions, which present challenges that differ from traditional web or app analytics. The company offers a Conversational Analytics suite that consolidates interactions across multiple platforms into dashboards for monitoring business health, engagement, and conversions, with benchmarking against industry averages. It also provides an open platform that enables data from chat-based interactions to be leveraged in other marketing channels, including email, push notifications, and remarketing.