What departments does Capacity have?

Capacity has employees across 15 departments including Information Security, Engineering, Sales, Marketing, Analytics.

What is the largest department at Capacity?

The largest department at Capacity is Engineering with 10 employees.

Where are Capacity employees located globally?

Capacity has employees across 5 continents and 16 countries including South Africa, India, Philippines, Jordan, Oman.

How has Capacity's team size changed over time?

Capacity's team has grown from approximately 132 to 181 employees based on available data.

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Capacity Employee Directory

Q: Who are Capacity's key employees and leadership?

Capacity's key employees include: Ceo Advisor: D. A. L., Chief Financial Officer & Head Of Corporate Development: M. A., Chief Technical Officer, Speech Technology: C. P., Head Of Innovation: A. H., Head Of Data Science, Analytics: H. A..

Software DevelopmentMissouri, United States501-1000 Employees

Capacity offers an omnichannel support automation platform intended to reduce service costs, improve knowledge access, and increase efficiency through AI-enabled capabilities. The platform unifies interactions across chat, SMS, voice, web, email, and helpdesks within a single system, serving a global base of nearly 20,000 companies. Its offerings span intelligent virtual agents, agent assist, employee enablement, and process automation, with broader functionality added through acquisitions that broaden its scope.

It is headquartered in St. Louis, Missouri, and was founded in 2017 by David Karandish and Chris Sims, operating in the software development sector focused on AI-powered support automation. Capacity recently expanded its product lineup with the May 2026 launch of an AI Analytics Assistant, reflecting ongoing efforts to extend its platform capabilities.

Capacity Global Highlights

North America
213

United States Of America
212
Honduras
1

Europe
49

United Kingdom Of Great Britain And Northern Ireland
34
Spain
10
France
2
Belarus
1
Armenia
1
Switzerland
1

Africa
43

South Africa
43

Asia
24

India
16
Philippines
5
Jordan
1
Oman
1
Iraq
1

South America
7

Brazil
4
Argentina
3

Capacity's Leadership

D. A. L.
Ceo Advisor
Mobile Phone
Email
M. A.
Chief Financial Officer & Head Of Corporate Development
Mobile Phone
Email
C. P.
Chief Technical Officer, Speech Technology
Mobile Phone
Email
A. H.
Head Of Innovation
Mobile Phone
Email
H. A.
Head Of Data Science, Analytics
Mobile Phone
Email
P. C.
Ciso
Mobile Phone
Email
N. T.
Senior Vice President Of International Sales
Mobile Phone
Email
J. C.
Senior Vice President Marketing
Mobile Phone
Email

Capacity Employee Metrics

100%

50%

2026

2025

Engineering
Customer Success
Marketing
Sales
Operations
Other
Product Management
Business
Program & Project Management

Contact profiles from Capacity

Name

Title

Contact Info

Location

Last Update

O. C.
Director Of Customer Onboarding
Mobile Phone
Email
United KingdomEngland
Jul 15, 2026
C. B.
Director Of Engineering
Mobile Phone
Email
United KingdomEngland
Jul 14, 2026
K. R.
Director Of Product, Scheduling
Mobile Phone
Email
United KingdomEngland
Jul 15, 2026
L. W.
Product Design Lead
Mobile Phone
Email
Jul 06, 2026
J. M.
Solution Consultant Lead
Mobile Phone
Email
United KingdomEngland
Apr 06, 2026
E. C.
Enterprise Ai Lead Consultant
Mobile Phone
Email
United KingdomEngland
Apr 22, 2026
T. B.
Manager, It
Mobile Phone
Email
Jul 18, 2026
T. T.
Engineering Manager
Mobile Phone
Email
Jul 01, 2026
L. L.
Senior Engineering Manager
Mobile Phone
Email
United KingdomWales
Jun 29, 2026
L. A.
Technical Support Manager
Mobile Phone
Email
Jun 24, 2026

Frequently Asked Questions

What is Capacity known for?

Capacity was founded in 2017 operates in the Software Development industry; you can contact the main corporate office by phone at

+1-314-502-****

. Explore Capacity's company overview page for more information.

What is Capacity's most common email format?

Capacity employees' email format typically follows the pattern of . Trying to find reliable and up-to-date employee contact data? Find more Capacity email formats with LeadIQ.

How many employees does Capacity have currently?

Capacity has approximately 704 employees as of July 2026. These team members are located across 5 continents, including North AmericaEuropeAfrica.

Who are Capacity's key employees and leadership?

As of July 2026, Capacity's key employees include:

Ceo Advisor: D. A. L.
Chief Financial Officer & Head Of Corporate Development: M. A.
Chief Technical Officer, Speech Technology: C. P.
Head Of Innovation: A. H.
Head Of Data Science, Analytics: H. A.

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Capacity Employee Directory

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