CallForce Outsourcing Specialists Employee Directory
Outsourcing and Offshoring ConsultingGauteng, South Africa501-1000 Employees
CallForce Outsourcing Specialists is a BPO provider founded in 2004 that delivers tailored contact center solutions from South Africa to global markets. The company operates from three South African sites—Cape Town, Johannesburg, and KwaZulu-Natal—supported by advanced IT infrastructure and operations that meet international standards. It draws on South Africa’s broad English-speaking and multilingual talent pool, including accent-neutral speakers, to support customer service and sales at scale. Its approach emphasizes adaptable outsourcing models that help high-growth industries modernize the customer journey by aligning people, processes, and technology. The company maintains a global client footprint and has a history of engagements across Asia, Africa, the UK, Australia, and the USA; in January 2026 it was named a finalist for the "Top Mid-Sized BPO" at the CapeBPO Awards.