Insights

AI Trust Platform BBB is rolling out TrustCore, a next generation platform to unify the network's data and marketplace intelligence. They have shown openness to AI partnerships, exemplified by the EcoMap collaboration, signaling appetite for AI driven trust analytics, risk scoring, and enterprise integrations with TrustCore APIs. This creates a clear sales path for AI powered risk assessment, data enrichment, and privacy preserving analytics for member services and accredited businesses.

Data Partnerships BBB attracts a large audience and oversees a vast network of businesses across many local BBBs, creating demand for data driven solutions and API access to marketplace intelligence. Sales opportunities include data as a service, partner ecosystems, and dashboards that translate trust signals into actionable metrics for member programs and external partners.

Utility Partnerships BBB already collaborates with energy providers to combat utility scams and runs consumer protection initiatives, indicating appetite for expanded safety programs. Potential offerings include cybersecurity awareness training, fraud prevention software, and policy and compliance solutions tailored to utilities and regulated industries.

Trust Services Growth With a broad accredited business base and strong regional presence, there is room to cross sell trust verification, dispute resolution tooling, and ethics training, all integrated into existing member services. Also opportunities to augment their marketing and education offerings with CRM integrations and automations for easier member engagement.

Innovation Leadership Leadership signals openness to innovation and the AI era with a renewed brand and a new VP of Innovation. This presents an opportunity to partner on enterprise grade digital trust features, identity verification, and governance solutions, starting with pilots or co development around TrustCore enhancements.

Better Business Bureau Tech Stack

Better Business Bureau uses 8 technology products and services including AdRoll, Facebook Pixel, Adobe, and more. Explore Better Business Bureau's tech stack below.

  • AdRoll
    Advertising
  • Facebook Pixel
    Analytics
  • Adobe
    Audio, Video, Graphics
  • BootstrapCDN
    Content Delivery Network
  • GitHub Actions
    Devops
  • MooTools
    Javascript Frameworks
  • .NET
    Programming Languages
  • Adobe Tag Manager
    Tag Management

Media & News

Better Business Bureau's Email Address Formats

Better Business Bureau uses at least 4 format(s):
Better Business Bureau Email FormatsExamplePercentage
FLast@chicago.bbb.orgJDoe@chicago.bbb.org
99%
Last@chicago.bbb.orgDoe@chicago.bbb.org
1%
First.Last@thefirstbbb.orgJohn.Doe@thefirstbbb.org
77%
FLast@thefirstbbb.orgJDoe@thefirstbbb.org
11%
Last.F@thefirstbbb.orgDoe.J@thefirstbbb.org
10%
LastFi@thefirstbbb.orgDoeJo@thefirstbbb.org
2%
FLast@mybbb.orgJDoe@mybbb.org
100%
FirLast@bbb.comJohDoe@bbb.com
100%

Frequently Asked Questions

Where is Better Business Bureau's headquarters located?

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Better Business Bureau's main headquarters is located at New York, New York 10001 United States. The company has employees across 6 continents, including North AmericaEuropeAsia.

What is Better Business Bureau's phone number?

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You can contact Better Business Bureau's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is Better Business Bureau's official website and social media links?

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Better Business Bureau's official website is bbb.com and has social profiles on LinkedIn.

What is Better Business Bureau's NAICS code?

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Better Business Bureau's NAICS code is 51 - Information.

How many employees does Better Business Bureau have currently?

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As of June 2026, Better Business Bureau has approximately 3.3K employees across 6 continents, including North AmericaEuropeAsia. Key team members include Chief Executive Officer: M. D.Ceo: D. K.Ceo: K. C.. Explore Better Business Bureau's employee directory with LeadIQ.

What industry does Better Business Bureau belong to?

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Better Business Bureau operates in the Technology, Information and Media industry.

What technology does Better Business Bureau use?

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Better Business Bureau's tech stack includes AdRollFacebook PixelAdobeBootstrapCDNGitHub ActionsMooTools.NETAdobe Tag Manager.

What is Better Business Bureau's email format?

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Better Business Bureau's email format typically follows the pattern of FLast@chicago.bbb.org. Find more Better Business Bureau email formats with LeadIQ.

When was Better Business Bureau founded?

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Better Business Bureau was founded in 1912.

Better Business Bureau

Technology, Information and MediaNew York, United States1001-5000 Employees

Based in New York, New York, Better Business Bureau, Inc. acts as the global headquarters and governing body of the BBB network, coordinating more than ninety local BBB organizations across the United States and Canada, along with the BBB Institute for Marketplace Trust and BBB TrustCore. It establishes the standards, governance framework, technology, and shared operating infrastructure that power this credibility network. Each year, BBB.org provides trusted marketplace intelligence covering more than 5.8 million businesses to more than 200 million people, while more than 380,000 Accredited Businesses are bound by the BBB Standards for Trust. Thousands of professionals embedded in local communities translate these standards into oversight, dispute resolution, consumer protection, and business credibility on a daily basis. BBB emphasizes transparency, ethical conduct, and marketplace integrity as core operating principles and is deploying TrustCore to unify the network's data, systems, and marketplace intelligence to modernize consumer and business experiences and enable data-driven services and partnerships. In January 2026, BBB announced a partnership with EcoMap Technologies to launch AI-powered solutions that enhance member services and support leadership decision-making.

Section iconCompany Overview

Headquarters
New York, New York 10001 United States
Phone number
Website
bbb.com
NAICS Code
51 - Information
Founded
1912
Employees
1001-5000

Section iconFunding & Financials

  • $1B$10B

    Better Business Bureau's revenue is estimated to be in the range of $1B$10B

Section iconFunding & Financials

  • $1B$10B

    Better Business Bureau's revenue is estimated to be in the range of $1B$10B

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