ASAPP
Technology, Information and InternetNew York, United States201-500 Employees
ASAPP is a New York-based technology company in the technology, information and internet sector, with an employee count in the 201-500 range. It offers an AI-native Customer Experience Platform built around GenerativeAgent, which integrates with existing systems and provides generative, personalized interactions to optimize customer workflows. The firm positions its solutions as expanding contact center capacity and redefining the role of AI in customer service within an agentic enterprise framework. Notable milestones include the introduction of GenerativeAgent in April 2024, the launch of the Customer Experience Platform in November 2025, and the May 2026 rollout of Continuous Red Teaming for adversarial AI testing within its evaluation framework. There have been reports in 2025 regarding a potential investigation into California data privacy law compliance.