What departments does Advanced Call Center Technologies, LLC have?

Advanced Call Center Technologies, LLC has employees across 9 departments including Recruiting, Sales, Information Technology, Operations, Accounting.

What is the largest department at Advanced Call Center Technologies, LLC?

The largest department at Advanced Call Center Technologies, LLC is Operations with 12 employees.

Where are Advanced Call Center Technologies, LLC employees located globally?

Advanced Call Center Technologies, LLC has employees across 5 continents and 20 countries including South Africa, Morocco, Burundi, Philippines, India.

How has Advanced Call Center Technologies, LLC's team size changed over time?

Advanced Call Center Technologies, LLC's team has decreased from approximately 2.4K to 1K employees based on available data.

Advanced Call Center Technologies, LLC Employee Directory

Outsourcing and Offshoring ConsultingPennsylvania, United States1001-5000 Employees

Advanced Call Center Technologies, LLC (ACT) provides outsourced call center services across the United States, with domestic, near-shore, and far-shore capabilities. Headquartered in West Chester, Pennsylvania, the company serves clients in financial services, mortgage, telecommunications, healthcare, cable, and retail. Its offerings include fraud prevention and detection, dispute management, customer service, sales and marketing, customer retention, and back-office support. ACT operates within the outsourcing and offshoring consulting space, delivering cross-border contact center solutions. In 2022 the company announced expansions adding new operations in Tennessee and the United Kingdom.

Advanced Call Center Technologies, LLC Global Highlights

North America
2.7K

United States Of America
2.4K
Jamaica
168
Guatemala
81
Canada
6
Mexico
6

Africa
136

South Africa
132
Morocco
3
Burundi
1

Asia
45

India
21
Philippines
11
Pakistan
6
Israel
5
Turkey
1
Bangladesh
1

Europe
4

United Kingdom Of Great Britain And Northern Ireland
2
Cyprus
1
Italy
1

South America
4

Peru
2
Colombia
1
Argentina
1

Advanced Call Center Technologies, LLC's Leadership

T. C.
Vice President Of Recruiting
Mobile Phone
Email
M. M.
Vice President Of Sales
Mobile Phone
Email
J. S.
Vice President Global Learning & Talent
Mobile Phone
Email
B. S.
Vice President, And Chief Information Officer (cio
Mobile Phone
Email
M. S.
Cleaning Company Owner
Mobile Phone
Email
R. V.
Propietario
Mobile Phone
Email
S. J.
Owner
Mobile Phone
Email
J. Y.
Vice President
Mobile Phone
Email

Advanced Call Center Technologies, LLC Employee Metrics

100%

50%

0%

2026

2025

Customer Success
Operations
Analytics
Sales
Human Resources
Other
Support
Program & Project Management
Recruiting
Accounting

Contact profiles from Advanced Call Center Technologies, LLC

Name

Title

Contact

Location

Last Update

S. R.
Account Operations Manager
Mobile Phone
Email
Guatemala
Apr 15, 2026
M. B.
Operations Manager
Mobile Phone
Email
Jamaica, Manchester
Apr 17, 2026
P. B.
Recruitment Manager
Mobile Phone
Email
Sep 05, 2026
H. J.
Operations Supervisor
Mobile Phone
Email
Jamaica, St. James
Sep 17, 2026
N. M.
Operations Manager
Mobile Phone
Email
Jamaica
Jun 25, 2026
A. M.
Human Resources Manager
Mobile Phone
Email
Jamaica
Oct 18, 2026
B. A.
Facilities Manager
Mobile Phone
Email
Guatemala, Guatemala
Sep 08, 2026
A. L.
Senior Operations Manager
Mobile Phone
Email
Jamaica
Jun 27, 2026
K. S.
Operations Manager
Mobile Phone
Email
Sep 12, 2026
N. B.
Operations/Call Center Supervisor
Mobile Phone
Email
Sep 03, 2026

Frequently Asked Questions

What is Advanced Call Center Technologies, LLC known for?

Advanced Call Center Technologies, LLC was founded in 1997 and operates in the Outsourcing and Offshoring Consulting industry. You can contact Advanced Call Center Technologies, LLC's main corporate office by phone at

+1-866-704-****

. Explore Advanced Call Center Technologies, LLC's company overview page for more information.

What is Advanced Call Center Technologies, LLC's most common email format?

Advanced Call Center Technologies, LLC employees' email format typically follows the pattern of FLast@acttoday.com. Trying to find reliable and up-to-date employee contact data? Find more Advanced Call Center Technologies, LLC email formats with LeadIQ.

How many employees does Advanced Call Center Technologies, LLC have currently?

Advanced Call Center Technologies, LLC has approximately 4K employees as of October 2026. These team members are located across 5 continents, including North America, Africa and Asia.

Who are Advanced Call Center Technologies, LLC's key employees and leadership?

As of October 2026, Advanced Call Center Technologies, LLC's key employees include:

Vice President Of Recruiting: T. C.
Vice President Of Sales: M. M.
Vice President Global Learning & Talent: J. S.
Vice President, And Chief Information Officer (cio: B. S.
Cleaning Company Owner: M. S.

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Advanced Call Center Technologies, LLC Employee Directory

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