Acena Employee Directory
TelecommunicationsNew York, United States11-50 Employees
Acena is a New York-based call center serving clients across North America. It specializes in inbound communications, helping organizations manage customer interactions and reception duties. Its offerings span telephone answering, live and automated answering, medical answering, appointment scheduling, service dispatch, and order taking, supported by unified communications. The company operates within the telecommunications and business process outsourcing space, acting as a partner for customer-facing operations. Based in North New Hyde Park, New York, Acena employs a relatively small team and has undergone ownership changes in recent years, with Novian Systems acquiring the company in 2020.