ACD Direct
TelecommunicationsUtah, United States201-500 Employees
ACD Direct operates as a veteran-owned, U.S.-based contact center that handles donor and customer interactions for nonprofits and other organizations that outsource all or part of their contact volume. By combining enterprise software with a nationwide, work-from-home agent network, it provides 24/7/365 support across phone, text, email, chat, and digital channels. Founded in 2003 and located in Centerville, Utah, the company emphasizes that its agents work from home and that calls are not sent offshore. It maintains a rigorous quality program, recording and analyzing all interactions and offering custom reporting and ramping capabilities to fit client needs.
1-888-653-2347 
support@leadiq.com 
