Infrastructure leverage Leverage WOM Chile’s extensive network and large customer base to craft bundled mobility and fixed fiber solutions for mid-market and enterprise customers, while exploring wholesale or tower-lease opportunities to monetize the network.
CX leadership Their award-winning customer experience program signals openness to advanced CX solutions; position for enterprise VoC programs, personalized journeys, and CX analytics engagements using their existing Qualtrics and data capabilities.
Data and tech stack WOM’s emphasis on data and IT governance with tools like SQL, Grafana, and VMware indicates appetite for analytics, dashboards, and cloud modernization; propose data platform setup, BI services, and integrations to optimize network operations and service delivery.
Growth verticals With a broad mobile and fiber footprint, target industry verticals and regional SMEs with high-bandwidth connectivity, 5G-enabled solutions, and IoT applications to drive new revenue streams and reduce churn.
Partnership potential The combination of scale, CX focus, and tech maturity creates opportunities for ecosystem partnerships and channel plays, including device partners, managed services, and wholesale collaborations to expand market reach.