Local Market Capitalize on Santa Monica presence and 35 years in used appliance sales to secure recurring B2C and B2B revenue from homeowners, landlords, and property managers through bundled service plans, scheduled maintenance, and extended warranties.
Digital Growth Modernize the online lead engine by upgrading the CMS, boosting SEO, and publishing video demos on YouTube to showcase repairs, refurbishing success, and warranty coverage, feeding CRM-driven follow-ups.
Warranty Revenue Leverage the existing repair or replacement warranty to introduce affordable extended service contracts and priority service tiers, creating a predictable recurring revenue stream and higher customer lifetime value.
Strategic Partners Pursue relationships with local property managers, rental agencies, and home improvement contractors to supply used appliances in bulk, deliver trusted repair services, and secure ongoing project-based opportunities.
Trade In Upsell Introduce a trade-in program for old appliances with credit toward refurbished units, and cross-sell replacement options, parts, and upgrades to increase average order value and repeat purchases.