VoiceBase, Inc.

Software DevelopmentCalifornia, United States2-10 Employees

VoiceBase, Inc. is a software development company based in Berkeley, California, that focuses on AI-powered voice analytics to derive insights from customer conversations. Its solutions aim to help enterprises manage and measure activities across call centers and the broader business, with the goal of improving customer experience, increasing sales, lowering costs, and reducing compliance risk. The company serves large organizations and partners in sectors such as data and analytics, cloud services, retail, and communications, evidenced by associations with Tableau, Amazon Web Services, The Home Depot, Twilio, Vonage/Nexmo, and Nasdaq. Founded and operating out of the San Francisco Bay Area, VoiceBase positions itself in the evolving field of speech and text analytics, offering hosted and integrated analytics capabilities to accelerate time to insight. A recent development includes collaborations and partnerships intended to enhance access to its analytics capabilities and broaden its deployment in enterprise environments.

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