virtualQ Employee Directory
Software DevelopmentBerlin, Germany11-50 Employees
virtualQ is a software development company based in the Kreuzberg district of Berlin, Germany, focused on optimizing customer interactions in the service sector. It offers a patented Intelligent Waiting-loop and Call-back Service, branded as virtual Queue, which replaces hold times with a virtual assistant that notifies callers when it is their turn. The product portfolio also includes workload-based appointment management to schedule consultations during slower periods, helping to balance demand. Its customers are service-oriented organizations seeking to increase efficiency and reduce live-support workload by handling routine inquiries and updates without direct agent involvement, and the system can automatically answer recurring questions by voice. The company positions itself as a software developer delivering data-driven, voice-enabled solutions to streamline the customer journey and is based in Berlin within a small-to-mid-sized team.
1-888-653-2347 
support@leadiq.com 
