Virginia 811 (Virginia Utility Protection Service, Inc)
UtilitiesVirginia, United States51-200 Employees
Virginia 811, the Virginia Utility Protection Service, is a not-for-profit organization created by Virginia’s utilities to safeguard underground facilities. It coordinates pre-dig communications between excavators and member utilities, ensuring the appropriate utilities are notified before work begins. The process starts when an excavator calls 811; the dig site details are collected, verified on a map, and electronically delivered to utilities, which then mark lines or deploy locators and report back through a Positive Response System. Based in Roanoke, Virginia, the organization functions as a mid-sized, not-for-profit entity within the utilities sector, coordinating with member utilities and the contractors who work with them. Its customers include individual excavators and companies planning digs, who rely on the coordinated locate process to minimize risk and disruption. A recent development is the March 2026 launch of the Dig Smart Mobile Learning Center, a mobile educational unit aimed at teaching young learners the importance of contacting 811 before digging.