Global Partnerships Virgin Atlantic's joint venture with Delta, Air France and KLM unlocks a broad network across North America, Europe and the UK. This creates opportunities to pitch B2B travel tech, integrated revenue management, partner portals, and loyalty program integrations to enterprise clients and travel management companies. Suggest engaging with Partnerships and Corporate Sales to co-create aligned offers and data-sharing use cases.
CX Loyalty The company uses Medallia for customer feedback and is investing in in-flight and lounge experiences through onboard tech upgrades. Opportunities to sell enhanced CX analytics, real-time sentiment dashboards, and AI-driven service optimization; integrate with Flying Club loyalty data to tailor cross-sell offers across Virgin Atlantic and Virgin Holidays.
Sustainability Focus They're aiming to become more sustainable and investing in cabins, lounges and onboard tech. Opportunity to offer sustainability data services such as carbon accounting and ESG reporting, sustainable fuel sourcing, and energy efficiency solutions for aircraft and lounges; propose partnerships with green tech providers and programs aligned with corporate travel buyers' sustainability goals.
Digital Transformation Tech stack includes Oracle Financials Cloud, CI/CD, Akamai, AWS and cybersecurity tools. There is an opportunity to help with cloud optimization, security hardening, data analytics, and procurement automation; offer integrated digital experiences for customers and partners, including loyalty apps, booking portals, and secure APIs for affiliates.
Premium Holidays Growth Virgin Holidays expansion and brand partnerships with cruise lines, lounges and connectivity providers signal demand for premium packaged experiences. Opportunity to bundle airline and holidays offerings for corporate and leisure clients, cross-sell premium lounge access and concierge services, and integrate loyalty programs across Virgin Atlantic and Virgin Holidays to drive cross-brand revenue.