Dispatch Modernization The Vermont State Police rely on emergency dispatchers for a large portion of 911 operations and support multiple partners. This presents an opportunity to modernize dispatch workflows through CAD and RMS integrations, improved interoperability across agencies, and secure remote access for field units. Solutions can leverage API management, existing API frameworks, and remote support tooling to streamline operations while maintaining compliance and resilience.

Cybersecurity Suite With a web server driven tech stack and API oriented infrastructure, there is a clear need for robust cybersecurity, API security, and threat monitoring tailored to public safety. Offer managed security services, vulnerability scanning, incident response, and zero trust access to protect dispatcher workstations, remote devices, and citizen data.

IT Modernization The agency uses modern design standards and analytics tools, suggesting readiness for cloud hosting, scalable IT infrastructure, and modern web experiences for both staff and the public. Propose cloud migrations, scalable hosting, containerized services, and API driven integrations to improve reliability and performance.

Training Enablement There is a sizeable workforce including sworn personnel and dispatchers, indicating ongoing training and credentialing needs. Propose LMS platforms, e learning modules, digital simulation, and content libraries to enhance professional development and compliance training.

Digital Accessibility Public-facing portals and social channels indicate emphasis on citizen engagement and information dissemination. Propose accessibility compliant website enhancements, inclusive design using modern standards, and digital communications solutions that improve transparency and public outreach.