USAN, Inc. Email Format
Software DevelopmentGeorgia, United States201-500 Employees
USAN, Inc. is a software development company focused on customer experience solutions built around Amazon Connect, backed by an extensive history in the contact center space. Based in Norcross, Georgia, the firm offers tailored services intended to modernize CX strategies and scale omnichannel interactions while emphasizing security. Its offerings span strategic consulting, technology solutions, and managed services, guiding clients through every stage of the CX journey. With decades of experience, USAN serves enterprises seeking to replace fragmented legacy systems with scalable, cloud-based contact center capabilities and integrated analytics. In September 2025, the company announced a strategic partnership with Zendesk to extend its CX offerings in conjunction with its Amazon Connect-based approach.