Strategic IT partnerships ETS serves as a campus IT catalyst delivering infrastructure, project management, and enterprise applications to faculty, students, staff, and affiliates. Opportunity: position services to expand cloud, integration, and governance partnerships with departments leveraging ServiceNow, Salesforce, and SAP Concur.

Tech stack leverage Current tools include Adobe Creative Cloud, Drupal, Salesforce, DocuSign, ServiceNow, Stripe, SAP Concur, and Zoom. Opportunity: cross-sell optimization, security, and training services around these platforms; offer managed services and integration enhancements to streamline campus workflows.

University collaboration UCSB ETS is embedded in supporting research, teaching, and community service. Opportunity: propose scalable IT solutions for research computing, data management, and enterprise deployments; align offerings with campus initiatives like Protofab for rapid prototyping and device-to-deployment pipelines.

Growth and hiring signals News mentions headcount changes and new tenure-track positions in related departments, signaling ongoing growth and program expansion. Opportunity: engage with administrative and academic units undergoing expansion for IT resilience, learning management, and analytics modernization projects.

Innovation and partnerships Launch of Protofab and collaborations with cultural institutions indicate a readiness to adopt open-access prototyping, live-event programming, and science-to-market initiatives. Opportunity: offer prototyping, hardware integration, and event tech solutions, plus collaboration tools to support interdisciplinary projects and external partnerships.