TSS Paratransit
Software DevelopmentCalifornia, United States2-10 Employees
TSS Paratransit is a software development company based in Glendale, California, serving the paratransit sector. It develops the 5M scheduling and dispatching system, designed to accommodate a range of service models, including multi-carrier operations and both dedicated and non-dedicated providers, with capabilities spanning eligibility management, registration, reservations, scheduling, continuous re-optimization, dispatch, supervision, analytics, and compliance functions. The platform’s core engine pairs trip matching with demand balancing to boost shared trips and overall productivity, delivers rapid batch scheduling for dispatching, and performs real-time re-optimization that accounts for traffic. It supports drivers with on-device manifests, directions, and alerts, and enables rider arrival notices through automated channels; on the customer side it offers web-based and mobile booking, ETA checks, and a portal for feedback and service-quality metrics.