The Thomas Agency, Inc. Email Format
Outsourcing and Offshoring ConsultingMaine, United States11-50 Employees
The Thomas Agency, Inc. is a debt collection and accounts receivable management firm with a history dating to 1927, operating from Westbrook and Brewer, Maine. It provides traditional third-party debt collection and credit reporting, and offers outsourcing of accounts receivable management through its Innovative Business Technology Division. Its service repertoire includes pre-charge-off communications, IVR and live-agent outreach, temporary staffing, self-pay and payment plan processing, and insurance claim billing and follow-up, along with workers’ compensation and personal injury claim management. The company serves multiple industries, with a concentration in healthcare, and maintains relationships with education, municipalities, and technology clients. It is described as the only accounts receivable management firm with multiple locations statewide and participates in professional associations such as ACA International, New England Collectors Association, Maine Medical Association, Maine Hospital Association, the Maine Chapter of AHAM, and HFMA.