Pro Bono Growth Leverage King & Spalding's partnership and the new statewide Civil Legal Services Training Center to offer integrated volunteer management, collaborative case workflows, and outcomes reporting that scale pro bono work while meeting funder requirements.

Digital Fundraising With strong leadership in communications and a large revenue footprint, there is an opportunity to modernize donor management, multichannel campaigns, and analytics by integrating Zendesk, Oracle, and a purpose built CRM to boost fundraising for reentry services and the training center.

Reentry Tech Solutions The launch of the Reentry Services Unit creates demand for secure client portals, coordinated case management, and referral networks to support New Yorkers returning to their communities after incarceration; propose a modular platform with intake, risk and needs assessments, and service navigation.

Security & Compliance Handling sensitive information for indigent clients requires robust data privacy, access controls, and audit ready reporting; propose security assessments, encryption, and governance tools that integrate with the existing tech stack and support regulatory compliance.

Training & Impact The statewide civil legal services training center initiative creates demand for an end to end learning management system, content management, virtual training, and impact dashboards to demonstrate outcomes to funders; propose an integrated LMS with assessment analytics and grant reporting.