Partnership Expansion The Thrive Peer Support collaboration signals an agenda to scale peer-led recovery services at the Glick Recovery Campus. A packaged offering around program design, peer coaching training, credentialing, and outcomes reporting could accelerate expansion. Consider integrations with Epic for clinical notes and with a CRM for partner management, plus grant/funding support to scale across sites.

Tech Modernization The Centers already leverage Epic Systems, Azure, Google, and Ceridian, creating a solid platform for optimization and security improvements. Opportunities include EHR workflow optimization, data analytics for outcomes and utilization, cybersecurity assessments, and managed cloud services. A vendor could also enable interoperability between Epic and finance HR tools to streamline operations.

Talent Acquisition Active hiring indicates a need for scalable recruiting and onboarding support. A package including ATS optimization, interview scheduling, onboarding automation, and vendor management could help them staff community-based and residential programs efficiently, with integration to Ceridian for payroll and HR data. This sets the stage for upsell of HR and workforce management tools.

Fundraising & Partnerships A strong philanthropic base and investment from Medical Mutual, along with a foundation arm and system partnerships, point to opportunities in donor management, grant tracking, and fundraising analytics. Sales solutions could include fundraising CRM, campaign automation, and integration with existing donor databases. The Centers Foundation could become a candidate for outsourced development services or technology enablement.

Care Expansion Walk-in MAT and collaborations with health systems show intent to broaden integrated care services across the continuum. Potential solutions include MAT program management tools, telehealth platforms, secure medication distribution workflows, and care coordination software that connects residential treatment, outpatient services, and community-based supports.