The Call Center School Email Format

E-Learning ProvidersIllinois, United States11-50 Employees

The Call Center School offers an e-learning curriculum tailored to the needs of contact centers, covering roles from frontline staff to managers. Founded in 2001 and based in Chicago, Illinois, the company has trained more than 20,000 graduates and positions itself as a global market leader in the industry. Its focus is on professional development that aims to improve performance, service quality, and profitability within contact centers. 

Courses are delivered as self-paced, web-based training that is accessible and cost-efficient for learners. Programs are customized to different job roles, from supervisors to quality specialists, addressing the specific competencies required in a contact center.

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