The BTI Consulting Group Email Format

Research ServicesMassachusetts, United States11-50 Employees

The BTI Consulting Group is a research services firm based in Wellesley, Massachusetts, founded in 1989. It conducts independent research on how clients acquire, manage, and evaluate professional service providers, including benchmarking purchasing and sourcing practices among large organizations. The firm relies on open-ended interviews with C-level executives and other decision-makers, conducted by trained senior interviewers, rather than standard surveys, to capture authentic client perspectives across a global reach.

BTI's research covers a wide range of professional services sectors and serves clients from small partnerships to Fortune 10 organizations, operating in 42 countries. Its findings focus on how clients buy, what they want from providers, and how service firms can perform more effectively in the marketplace. In October 2025, BTI received the Best of the Best for Generative AI award, reflecting a recent recognition noted in industry coverage.

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