Talkingtech

IT Services and IT ConsultingWaikato, New Zealand51-200 Employees

Talkingtech is a mid-sized IT services and IT consulting firm based in the Waikato region of New Zealand. It focuses on transforming payment and collections processes for large clients in financial services, telecommunications, and utilities, prioritizing end customers’ ability to pay with flexibility to support a stronger overall brand experience. Its client roster includes Telefonica, Energy Australia, EDF Energy, HSBC, Nedbank, and Vodafone, with operations spanning New Zealand, Australia, and the United Kingdom. 

The company emphasizes data-driven customer engagement, tracking preferences to deliver personalized experiences across multiple channels, with the aim of helping clients reduce costs and customer churn. In 2018 it was acquired by illion and has since been integrated as illion Digital Tech Solutions. A recent development is the August 2024 launch of i-tiva 3.0, a digital library notification and self-service solution with virtualization and cloud-hosting capabilities.

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