Tahto
Outsourcing and Offshoring ConsultingGoiás, Brazil1001-5000 Employees
Tahto is an outsourcing and offshoring consulting firm based in Goiânia, Goiás, Brazil, with 19 years of CX and BPO experience. It provides consultative, customized solutions that connect people and technology to improve client results and covers the full value chain of customer relationships. In its CX operations, analytics are used to ensure quality and satisfaction for clients and their customers, while also identifying opportunities for business growth, and the company maintains Mahgos, a content factory for training in B2B and B2C contexts. The organization emphasizes balancing technology and people as a core part of its DNA, with ongoing investment in human capital as its main asset, and pursues continuous improvement through personalized, advisory assessments focused on the customer journey and the deployment of digital solutions that streamline processes. It has earned multiple national and international awards and holds a GPTW certification for five consecutive years, reflecting recognition of its performance and workplace culture.
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