SupportSave Solutions, Inc. Email Format

Outsourcing and Offshoring ConsultingCalifornia, United States501-1000 Employees

SupportSave Solutions, Inc. is an outsourcing provider focused on customer care, technical support, and back-office processing. It operates 24/7 from multiple sites across four countries, with a capacity for more than 1,700 workstations and service in over twenty languages. Based in El Monte, California, the company has worked with e-commerce, retail and technology brands such as Office Depot/OfficeMax, Box.com and DocuSign. The firm, with a nine-year track record, positions itself as a boutique provider prioritizing quality and cost efficiency by concentrating on support and care rather than outbound marketing. Its approach uses smaller site footprints and long-tenured agents to deliver a strong customer experience and lower attrition. Pricing varies by language and location, with English support offered at mid-range rates and other languages priced differently, and higher rates cited for Vancouver-based English and multilingual support.

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