SupportBee

Technology, Information and Internet2-10 Employees

SupportBee is a web-based tool in the technology and information space that helps small businesses manage customer support emails. It gathers messages from multiple addresses and contact forms into a single system, which helps organize inquiries. The platform enables collaboration across several teams so teams can handle cases collectively. By centralizing conversations, the platform aims to simplify the workflow of email-based customer support. In February 2018, SupportBee announced ongoing UI improvements for its ticketing interface.

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