Support EXP Email Format
BankingOhio, United States11-50 Employees
Support EXP serves the banking sector by providing insight and coaching to improve customer experiences. It combines established CX measurement with real-time feedback analytics and draws on more than two decades of industry experience to identify friction points. The goal is to help banks and credit unions prioritize actions and achieve measurable performance gains. Based in Centerville, Ohio, the company operates as a small to mid-sized firm serving financial institutions. In December 2022, it announced Genesis, a streamlined version of its Insight Builder member survey platform.