Strategic Soft Skills Institute
Professional Training and CoachingNew Hampshire, United States11-50 Employees
You’re great at the work. The people side keeps costing you results.
For 50 years, we’ve helped functional leaders address the people issues that derail teams and strategic initiatives. We work with leaders who are excellent at the work itself but are tired of seeing the same conflicts, miscommunication, and trust issues slow execution.
Together, we make everything human work better.
Most organizations underestimate the cost of weak soft skills. One large employer study found that soft‑skills training boosted productivity by over 7% and delivered ROI above 250%, largely through better communication and teamwork. But classroom learning alone rarely changes how people actually behave at work. That’s why we focus on organizational analysis and real‑time, on‑the‑job interventions.
We diagnose and address the everyday human dynamics that most organizations ignore:
How conversations actually happen (or don’t)
How decisions are made and communicated
How trust is built, broken, and repaired
How meetings, feedback, and conflict either move work forward or grind it to a halt
We don’t teach theory in a vacuum. We partner with you on live situations—difficult conversations, fractured teams, stalled initiatives—and help leaders change the behaviors and patterns underneath them, in the flow of real work.
What we do:
Help functional and technical leaders lead people as well as they lead work
Conduct targeted organizational analysis to pinpoint people‑side friction in strategic initiatives
Design focused soft‑skills interventions that fit your context and culture
Improve retention and execution by creating an environment where top performers can do their best work and want to stay
If you’re strong on the work but see people‑side friction slowing your priorities, we’re here to work on it with you—until everything human works better.
1-888-653-2347 
support@leadiq.com 
