Strategic Contact Employee Directory

Business Consulting and ServicesOregon, United States2-10 Employees

Strategic Contact is an independent contact center consulting firm based at 9510 Southwest 151st Avenue, Beaverton, Oregon 97007, United States. The firm provides objective perspectives on contact center strategy and transformation, helping clients plan for change and growth, assess current environments, and implement new technologies and processes. Its services cover technology, process, and organizational changes across all aspects of contact centers, including strategic planning, assessments, vendor and technology evaluations, business case analysis, process design, and change management. The team comprises consultants with extensive backgrounds in the contact center industry, enabling support through project design, project management, testing, and business continuity planning. The company is small, employing 2–10 people, has a website at https://strategiccontact.com, and reports annual revenue in the range of $10M–$25M.

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