Insights

Diversified product SoundThinking’s SafetySmart platform combines multiple public safety solutions such as ShotSpotter, CrimeTracer, CaseBuilder, ResourceRouter, SafePointe, and PlateRanger, presenting cross-sell and up-sell opportunities to agencies already invested in one module.

Renewal momentum The company reported multi-year renewals for ShotSpotter in Q2 2026, signaling strong renewal velocity and potential for expanding coverage within existing customer bases through higher adoption of complementary SafetySmart tools.

AI integration Recent launches like SafetySmart Field Agent and emphasis on AI-driven data intelligence create openings to position advanced analytics, data enrichment, and predictive capabilities to agencies seeking smarter allocation of patrols and resources.

ESG and governance The release of the ESG report indicates a public-facing commitment to sustainability and governance, which can be leveraged to engage procurement teams prioritizing responsible vendors and to pursue partnerships with agencies aligned with ESG criteria.

Expansion potential With a 201-500 employee base and a mid-range revenue profile, there is room to target mid to large U.S. agencies and neighboring jurisdictions for platform expansion, cross-border deployments, and extended service agreements leveraging existing technology stack.

SoundThinking Tech Stack

SoundThinking uses 8 technology products and services including Neo4j, JSON-LD, Intercom, and more. Explore SoundThinking's tech stack below.

  • Neo4j
    Database
  • JSON-LD
    Javascript Frameworks
  • Intercom
    Live Chat
  • Microsoft Office
    Office Suites
  • Embedded Linux
    Operating Systems & Computing Languages
  • Spring
    Web Frameworks
  • Gravity Forms
    Web Platform Extensions
  • Microsoft IIS
    Web Servers

Media & News

SoundThinking's Email Address Formats

SoundThinking uses at least 2 format(s):
SoundThinking Email FormatsExamplePercentage
FLast@shotspotter.comJDoe@shotspotter.com
92%
First.Last@shotspotter.comJohn.Doe@shotspotter.com
5%
FirstL@shotspotter.comJohnD@shotspotter.com
2%
Last@shotspotter.comDoe@shotspotter.com
1%
FLast@soundthinking.comJDoe@soundthinking.com
99%
First.Last@soundthinking.comJohn.Doe@soundthinking.com
1%

Frequently Asked Questions

What is SoundThinking's phone number?

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You can contact SoundThinking's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SoundThinking's stock symbol?

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SoundThinking is a publicly traded company; the company's stock symbol is SSTI.

What is SoundThinking's official website and social media links?

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SoundThinking's official website is soundthinking.com and has social profiles on LinkedInCrunchbase.

How much revenue does SoundThinking generate?

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As of July 2026, SoundThinking's annual revenue is estimated to be $50M - $100M.

What is SoundThinking's NAICS code?

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SoundThinking's NAICS code is 92219 - Other Justice, Public Order, and Safety Activities.

How many employees does SoundThinking have currently?

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As of July 2026, SoundThinking has approximately 290 employees across 4 continents, including North AmericaEuropeSouth America. Key team members include Vice President Operational Engineering And Ciso: D. H.Vp Brazil: B. B.Vice President Of Sales Solutions & Public Safety Technology: J. A.. Explore SoundThinking's employee directory with LeadIQ.

What industry does SoundThinking belong to?

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SoundThinking operates in the Public Safety industry.

What technology does SoundThinking use?

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SoundThinking's tech stack includes Neo4jJSON-LDIntercomMicrosoft OfficeEmbedded LinuxSpringGravity FormsMicrosoft IIS.

What is SoundThinking's email format?

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SoundThinking's email format typically follows the pattern of FLast@shotspotter.com. Find more SoundThinking email formats with LeadIQ.

How much funding has SoundThinking raised to date?

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As of July 2026, SoundThinking has raised $68M in funding. The last funding round occurred on Sep 08, 2015 for $9.7M.

When was SoundThinking founded?

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SoundThinking was founded in 1996.
SoundThinking logo

SoundThinking

Public SafetyCalifornia, United States201-500 Employees

SoundThinking, Inc. operates in the public safety technology space, delivering AI- and data-driven solutions for law enforcement, civic leadership, and security professionals. Its SafetySmart platform encompasses systems for gunshot detection, investigation management, resource deployment, and AI-assisted safety tools, aimed at making public safety efforts more efficient, effective, and equitable. The company serves a broad base of more than 300 customers and has supported approximately 2,100 agencies in its work. Based in Fremont, California, SoundThinking markets its offerings to public safety and security stakeholders seeking integrated, technology-enabled approaches to incident response and prevention.

Founded as ShotSpotter and now known as SoundThinking, the company positions itself within the public safety technology sector, emphasizing scalable, connected solutions for police departments, city leaders, and security personnel. Recent developments include the launch of SafetySmart Field Agent, which adds an AI layer to the platform, reflecting ongoing expansion of its product capabilities. The organization has a presence in the market as an established provider with recognized workplaces and has engaged in new client relationships, such as contracts for deploying its systems in municipalities.

Section iconCompany Overview

Phone number
Stock Symbol
SSTI
NAICS Code
92219 - Other Justice, Public Order, and Safety Activities
Founded
1996
Employees
201-500

Section iconFunding & Financials

  • $68M

    SoundThinking has raised a total of $68M of funding over 8 rounds. Their latest funding round was raised on Sep 08, 2015 in the amount of $9.7Mas a series_unknown.

  • $50M - $100M

    SoundThinking's revenue is estimated to be in the range of $50M - $100M

Section iconFunding & Financials

  • $68M

    SoundThinking has raised a total of $68M of funding over 8 rounds. Their latest funding round was raised on Sep 08, 2015 in the amount of $9.7Mas a series_unknown.

  • $50M - $100M

    SoundThinking's revenue is estimated to be in the range of $50M - $100M

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