Insights

Public safety leader SoundThinking serves over 300 customers across 2,100 agencies with a broad SafetySmart platform combining ShotSpotter, CrimeTracer, CaseBuilder, ResourceRouter, SafePointe and PlateRanger. This indicates strong existing penetration in law enforcement and civic security markets, suggesting cross-sell opportunities among current customers for additional modules and expanded deployments.

AI and data edge The company emphasizes AI and data-driven solutions and uses technologies like ChatGPT, Google Cloud, ESRI, and Rekor ALPR. For sales, target agencies seeking modernized, AI-assisted public safety tools, emphasizing integration capabilities, analytics, and rapid deployment to upgrade legacy systems.

Diversification push Recent emphasis on AI weapon detection, drone tech, and ALPR with PlateRanger indicates a strategic pivot beyond ShotSpotter. This opens opportunities to upsell complementary products to agencies expanding from detection to comprehensive risk assessment, patrol optimization, and multi-channel situational awareness.

Expansion timing Q2 2026 results show revenue pressures and revised guidance due to deployment delays and slower adoption of ShotSpotter; however, ARR is targeted to surpass $100M by 2027. This signals a window for sales teams to assist with implementation efficiency, faster deployment services, and higher value contract extensions to stabilize and grow recurring revenue.

Global and enterprise fit With a global tech stack and cloud-based platforms, SoundThinking can pursue larger multi-agency deals and non-U.S. deployments, particularly where data-driven transparency and equitable public safety outcomes are prioritized. Focus on enterprise customers with complex integration needs and long-term support contracts.

Similar companies to SoundThinking

SoundThinking Tech Stack

SoundThinking uses 8 technology products and services including HashiCorp Terraform, Oracle Database, NetSuite, and more. Explore SoundThinking's tech stack below.

Media & News

SoundThinking's Email Address Formats

SoundThinking uses at least 6 email formats:
SoundThinking Email FormatsExamplePercentage
FLast@soundthinking.comJDoe@soundthinking.com
99%
First.Last@soundthinking.comJohn.Doe@soundthinking.com
1%
FLast@shotspotter.comJDoe@shotspotter.com
92%
First.Last@shotspotter.comJohn.Doe@shotspotter.com
5%
FirstL@shotspotter.comJohnD@shotspotter.com
2%
Last@shotspotter.comDoe@shotspotter.com
1%

Frequently Asked Questions

What is SoundThinking's phone number?

Minus sign iconPlus sign icon
You can contact SoundThinking's main corporate office by phone at . For more prospecting data, LeadIQ has access to up-to-date and accurate contact information within our platform. Find, capture, and sync contact data to your CRM and sales tools in one click.

What is SoundThinking's stock symbol?

Minus sign iconPlus sign icon
SoundThinking is a publicly traded company; the company's stock symbol is SSTI.

What is SoundThinking's official website and social media links?

Minus sign iconPlus sign icon
SoundThinking's official website is soundthinking.com and has social profiles on LinkedIn and Crunchbase.

How much revenue does SoundThinking generate?

Minus sign iconPlus sign icon
As of October 2026, SoundThinking's annual revenue is estimated to be $100M - $250M.

What is SoundThinking's NAICS code?

Minus sign iconPlus sign icon
SoundThinking's NAICS code is 92219 - Other Justice, Public Order, and Safety Activities.

How many employees does SoundThinking have currently?

Minus sign iconPlus sign icon
As of October 2026, SoundThinking has approximately 285 employees across 4 continents, including North America, South America and Africa. Key team members include Vice President Operational Engineering And Ciso: D. H., Vp Brazil: B. B. and Vice President Of Sales Solutions & Public Safety Technology: J. A. Explore SoundThinking's employee directory with LeadIQ.

What industry does SoundThinking belong to?

Minus sign iconPlus sign icon
SoundThinking operates in the Public Safety industry.

What technology does SoundThinking use?

Minus sign iconPlus sign icon
SoundThinking's tech stack includes HashiCorp Terraform, Oracle Database, NetSuite, ChatGPT, Google Cloud, ESRI, Zoom and DigitalOcean Web Hosting.

What is SoundThinking's email format?

Minus sign iconPlus sign icon
SoundThinking's email format typically follows the pattern of FLast@soundthinking.com. Find more SoundThinking email formats with LeadIQ.

How much funding has SoundThinking raised to date?

Minus sign iconPlus sign icon
As of October 2026, SoundThinking has raised $68M in funding. The last funding round occurred on Sep 08, 2015 for $9.7M.

When was SoundThinking founded?

Minus sign iconPlus sign icon
SoundThinking was founded in 1996.
SoundThinking logo

SoundThinking

Public SafetyCalifornia, United States201-500 Employees

SoundThinking, Inc. operates in the public safety technology space, delivering AI- and data-driven solutions for law enforcement, civic leadership, and security professionals. Its SafetySmart platform encompasses systems for gunshot detection, investigation management, resource deployment, and AI-assisted safety tools, aimed at making public safety efforts more efficient, effective, and equitable. The company serves a broad base of more than 300 customers and has supported approximately 2,100 agencies in its work. Based in Fremont, California, SoundThinking markets its offerings to public safety and security stakeholders seeking integrated, technology-enabled approaches to incident response and prevention.

Founded as ShotSpotter and now known as SoundThinking, the company positions itself within the public safety technology sector, emphasizing scalable, connected solutions for police departments, city leaders, and security personnel. Recent developments include the launch of SafetySmart Field Agent, which adds an AI layer to the platform, reflecting ongoing expansion of its product capabilities. The organization has a presence in the market as an established provider with recognized workplaces and has engaged in new client relationships, such as contracts for deploying its systems in municipalities.

Section iconCompany Overview

Phone number
Stock Symbol
SSTI
NAICS Code
92219 - Other Justice, Public Order, and Safety Activities
Founded
1996
Employees
201-500

Section iconFunding & Financials

  • $68M

    SoundThinking has raised a total of $68M of funding over 8 rounds. Their latest funding round was raised on Sep 08, 2015 in the amount of $9.7M as a Venture Round.

  • $100M - $250M

    SoundThinking's revenue is estimated to be in the range of $100M - $250M

Ready to create more pipeline?

Get a demo and discover why thousands of SDR and Sales teams trust
LeadIQ to help them build pipeline confidently.

© LeadIQ, Inc. All rights reserved.