SnapEngage | A TeamSupport Company Email Format
Software DevelopmentColorado, United States2-10 Employees
SnapEngage, a TeamSupport company, is a small software development firm based in Boulder, Colorado. It provides enterprise-grade chat and messaging software for sales and support teams, enabling multichannel customer conversations from a single platform. The offering includes strong security and privacy controls, analytics, and integrations with CRM and help desk systems, along with professional services for implementation, training, and ongoing client success. Its toolset is designed to help clients generate more leads, improve customer satisfaction scores, and reduce the cost per interaction by streamlining communication workflows. The platform supports features such as intelligent routing, automation, and chatbots, and is built with standards for privacy and data protection. In June 2024, TeamSupport announced AI Assist, a suite of AI-powered tools to assist customer support operations.